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Hi, Does anyone know how to fix this? I get a message on startup that FM cannot find a default printer and that I should set one in the control panel. So I go to the control panel, where the check mark indicates Adobe PDF is the default printer, and I change it to a real printer in the office and go back to FM and try to print, but I get the same message, cannot find default printer and I am unable to print.
Is there any history of this problem?
Thanks
Lygia
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The Adobe PDF virtual printer instance should be your default printer within FM (use the free SetPrint plug-in to make this happen). That way you can keep your "real" printers as the default outside of FM. Is your instance of Acrobat Distiller working correctly? I would suspect that it's not - that may be why FM is complaining.
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Hi Jeff, thanks for your response, although I don't have the technical expertise to understand it completely. But I did find an old message that suggested I change some settings in the printer properties. When I tried to do that, I got a dialog box that said "The "Adobe PDF Converter' printer driver is not installed on this computer...Do you want to install the driver now?"
So I installed the driver and restarted Frame... voila! (so far!) It seems to work. Keeping my fingers crossed.
Lygia
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I've seen that same error a couple of times when loading FrameMaker. As
I recall, a reboot fixed the glitch.
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I am using FM10 in Windows 8 (I occasionally get this error whenever adobe products are updated on my machine)
If you work in a more controlled environment (Federal Subcontractor with administrative controls everywhere), I contact my IT department , or if you have the administrator rights, perform the following steps: