5 Replies Latest reply on Jun 14, 2012 6:52 AM by the_wine_snob

    PE10 crashing- please help

    lee anned61657237

      Hi,

      My project keeps crashing and I dont know why. I was working fine,but as I kept adding more to timeline it started crashing.

       

      I thought at first it was a scratch disk space issue- because the media cache scratch space was left as the default (where adobe is installed on my systems disk) space, and changed that to where my project is (on a near empty drive) but that hasnt helped.

       

      Maybe its all the differnet types of formats Im using? In my project Im using stills (jpg and gif formats), video (avi files and MPEG), audio (WAV and MP3).

       

      I have 64 bit Windows 7, 8 GB RAM AMD and 2.80GHz porcessor (AMD Phenom (tm))

       

      Heres the crash details, would apprciate any help. Thnankyou.

       

      Problem signature:

        Problem Event Name:                        APPCRASH

        Application Name:                             Adobe Premiere Elements.exe

        Application Version:                           10.0.0.0

        Application Timestamp:                     4e5ffe8b

        Fault Module Name:                          AudioFilters.dll

        Fault Module Version:                        6.0.0.0

        Fault Module Timestamp:                  4e5fe85d

        Exception Code:                                  c0000005

        Exception Offset:                                000000000001c7e6

        OS Version:                                          6.1.7601.2.1.0.768.3

        Locale ID:                                             3081

        Additional Information 1:                  b8bc

        Additional Information 2:                  b8bcb165f90b399868a1391583d5e3f5

        Additional Information 3:                  0800

        Additional Information 4:                  080052efb93497abd115b10a0280f887