Moving this discussion to the Installing Flash Player forum.
I don't understand - moving to Flash Player forum. What is that? Just provide me with the answer directly please. Thanks.
Jeff has moved your post so that it's on the radar of the people best equipped to follow up with your question.
Please refer to the Flash Player Installation Troubleshooting Guide below:
If you're still having issues after following the instructions above, please reply to this thread with as much detail as possible, and we'll try to get you sorted out.
In particular, we'll need your operating system and browser version.