30 Replies Latest reply: Sep 17, 2012 7:31 AM by thiphino RSS

    Indesign CS5.5 / CS6 crash under Mountain Lion DP4

    Thelothian Community Member

      Hi all

      I've a "developer mac" at my office, where we're testing Mountain Lion. On this computer we also have two Adobe installations (CS5.5 and CS6). Until the last OS update, all Adobe applications seem to run without any problem worthy of note.

      After upgrading to Mountain Lion DP4, both versions of Indesign have started to have a very annoying problem.

      Package creation and deletion of a page crash the program.

      It seems the crash is caused by the warning dialog that Indesign would be opened before any of the operations described above (the classic window with the warning sign).

      This is the crash log (only the interesting part):

       

       

      Process:         Adobe InDesign CS6 [1856]
      Path:            /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
      Identifier:      com.adobe.InDesign
      Version:         8.0.0.370 (8000)
      Code Type:       X86 (Native)
      Parent Process:  launchd [205]
      User ID:         502
      
      Date/Time:       2012-06-14 12:08:51.360 +0200
      OS Version:      Mac OS X 10.8 (12A239)
      Report Version:  10
      
      Interval Since Last Report:          38738 sec
      Crashes Since Last Report:           9
      Per-App Interval Since Last Report:  33673 sec
      Per-App Crashes Since Last Report:   8
      Anonymous UUID:                      F499ED7E-8ADB-4CFC-80C2-77AA055AE547
      
      Crashed Thread:  0  Main Thread  Dispatch queue: com.apple.main-thread
      
      Exception Type:  EXC_BAD_ACCESS (SIGBUS)
      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000003
      
      VM Regions Near 0x3:
      --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
          __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
      
      Thread 0 Crashed:: Main Thread  Dispatch queue: com.apple.main-thread
      0   com.apple.HIServices               0x95e2eec0 ISPixMap::CalculateBoundary(Rect&) const + 918
      1   ???                                0xffffffff 0 + 4294967295

       

       

       

      The crashed thread is the same in both cases; when trying to export to package or when trying to delete a page from layout (blank or full, no matter). Anyone has already encountered the same problem? Any idea about it?

      Thank you.

       

      M.