14 Replies Latest reply on Oct 29, 2012 11:29 AM by conroy

    PS CS6 Auto Recover???

    shunithD Level 3

      Was asked to troubleshoot a Win 7 PS13 (CS6) crash today - first time to my knowledge PS has ever crashed! On restart, no Auto Recover option. All work lost. Did some checking.

       

      Found two folders:

      1. On the boot disk, found Users\xxxx...\....\AutoRecover

      2. On the exclusive scratch disk - set on G: - found the folder G:\PSAutoRecover (as well as the PS temp file in the root of G:).

       

      Both the AutoRecover folders were empty.

       

      Set auto save time to 5 minutes... Rebooted. Restarted PS and created a new file - test01.psd. Saved it. Did some work, didn't save... kept checking... (played games for 15 mins). Checked. Both AutoRecover files remained empty.

       

      Crashed the system (forced shutdown). Auto recover option and the test file was not showing up in the recent files list... opened the original test01.psd. No work subsequent to the original save showed up. Nor any recovery option. Did some more work on the file... just checked... both the AutoRecover folders are still empty.

       

      (Just closed PS and saw that the PS temp file deleted itself. Both the AutoRecovery folders remain - empty.}

       

      So, my questions are:

       

      1. Is there a 'Permissions' attribute i need to set? Or...

      2. Is the AutoRecover messed up? Or...

      3. Is the installation messed up and should i advise a reinstallation?

       

      TIA....

        • 1. Re: PS CS6 Auto Recover???
          Curt Y Level 7

          The file should be in C:\Users\User.name\AppData\Roaming\Adobe\Adobe Photoshop CS6\AutoRecover.

           

          I looked there but did not see it.

          • 2. Re: PS CS6 Auto Recover???
            shunithD Level 3

            Yup Curt...

             

            There's the folder there as well as a folder called "PSAutoRecover" in the root of wherever the Scratch disk is. As stated, both locations remained empty.

            • 3. Re: PS CS6 Auto Recover???
              TorQue[MoD]

              Oh my god I have never been so freaking angry! I just spent the last 2 hours working on a file. I was 99% finished. I saved the file about a dozen times while working on it. PSCS6 crashed and the file just vanished. The autobackup system didn't work, the PSAutoRecover folder is empty. I've used photoshop since 1992 and I've NEVER had this happen. WTH is the point of integrating an auto-save feature if it doesn't work and why the freaking lizards did PS delete my file?

               

              ARGH!

              • 4. Re: PS CS6 Auto Recover???
                c.pfaffenbichler Level 8

                PSCS6 crashed and the file just vanished.

                Did you save across a network?

                If so don’t try to blame Adobe.

                Edit: But that naturally should not affect Auto Save.

                • 5. Re: PS CS6 Auto Recover???
                  TorQue[MoD] Level 1

                  Nope. Saved to one of my local hard drives. Like I said, never had anything like this happen to me before. The really irritating part is that I found out CS6 (which I just upgraded to) has autorestore which was this giant ray of hope and then the damn thing doesn't work. That's why I'm so mad. I lowered it down to 5 minutes and it still doesn't save anything. I've noticed other people saying the same thing and everyone just tells them where the files should be or where the settings are, not how to fix the problem or that it could be a bug.

                   

                  Windows 7 pro x64

                  Intel i7970 3.0ghz

                  24gb ram

                  Nvidia Geforce 570

                  Asus Sabertooth x58 motherboard

                   

                  =============================

                  Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

                  Operating System: Windows 7 64-bit

                  Version: 6.1 Service Pack 1

                  System architecture: Intel CPU Family:6, Model:12, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

                  Physical processor count: 6

                  Logical processor count: 12

                  Processor speed: 3207 MHz

                  Built-in memory: 24567 MB

                  Free memory: 20061 MB

                  Memory available to Photoshop: 22252 MB

                  Memory used by Photoshop: 58 %

                  Image tile size: 128K

                  Image cache levels: 4

                  OpenGL Drawing: Disabled.

                  OpenGL Drawing Mode: Advanced

                  OpenGL Allow Normal Mode: True.

                  OpenGL Allow Advanced Mode: True.

                  OpenGL Allow Old GPUs: Not Detected.

                  Video Card Vendor: NVIDIA Corporation

                  Video Card Renderer: GeForce GTX 570/PCIe/SSE2

                  Display: 2

                  Display Bounds:=  top: 0, left: -1680, bottom: 1050, right: 0

                  Display: 1

                  Display Bounds:=  top: 0, left: 0, bottom: 1080, right: 1920

                  Video Card Number: 1

                  Video Card: NVIDIA GeForce GTX 570

                  OpenCL Unavailable

                  Driver Version: 9.18.13.623

                  Driver Date: 20120830000000.000000-000

                  Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

                  Video Mode: 1920 x 1080 x 4294967296 colors

                  Video Card Caption: NVIDIA GeForce GTX 570

                  Video Card Memory: 1280 MB

                  Video Rect Texture Size: 16384

                  Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\

                  Temporary file path: C:\Users\Peter\AppData\Local\Temp\

                  Photoshop scratch has async I/O enabled

                  Scratch volume(s):

                    Startup, 465.8G, 366.8G free

                  Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

                  Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

                  Additional Plug-ins folder: not set

                   

                   

                  Installed components:

                     A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

                     ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997

                     adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

                     AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  

                     AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052

                     AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

                     AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  

                     AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

                     AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

                     AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

                     adobe_caps.dll   Adobe CAPS   6,0,29,0  

                     AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997

                     ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

                     aif_core.dll   AIF   3.0   62.490293

                     aif_ocl.dll   AIF   3.0   62.490293

                     aif_ogl.dll   AIF   3.0   62.490293

                     amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

                     ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997

                     AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

                     AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

                     Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997

                     BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997

                     boost_date_time.dll   DVA Product   6.0.0  

                     boost_signals.dll   DVA Product   6.0.0  

                     boost_system.dll   DVA Product   6.0.0  

                     boost_threads.dll   DVA Product   6.0.0  

                     cg.dll   NVIDIA Cg Runtime   3.0.00007  

                     cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

                     CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287

                     CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997

                     data_flow.dll   AIF   3.0   62.490293

                     dvaaudiodevice.dll   DVA Product   6.0.0  

                     dvacore.dll   DVA Product   6.0.0  

                     dvamarshal.dll   DVA Product   6.0.0  

                     dvamediatypes.dll   DVA Product   6.0.0  

                     dvaplayer.dll   DVA Product   6.0.0  

                     dvatransport.dll   DVA Product   6.0.0  

                     dvaunittesting.dll   DVA Product   6.0.0  

                     dynamiclink.dll   DVA Product   6.0.0  

                     ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

                     FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

                     filter_graph.dll   AIF   3.0   62.490293

                     hydra_filters.dll   AIF   3.0   62.490293

                     icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

                     icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

                     image_compiler.dll   AIF   3.0   62.490293

                     image_flow.dll   AIF   3.0   62.490293

                     image_runtime.dll   AIF   3.0   62.490293

                     JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

                     libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                     libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

                     LogSession.dll   LogSession   2.1.2.1640  

                     mediacoreif.dll   DVA Product   6.0.0  

                     MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

                     msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                     msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                     msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

                     msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                     msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                     msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

                     msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                     msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                     pdfsettings.dll   Adobe PDFSettings   1.04  

                     Photoshop.dll   Adobe Photoshop CS6   CS6  

                     Plugin.dll   Adobe Photoshop CS6   CS6  

                     PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  

                     PSArt.dll   Adobe Photoshop CS6   CS6  

                     PSViews.dll   Adobe Photoshop CS6   CS6  

                     SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

                     ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

                     tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

                     tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

                     TfFontMgr.dll   FontMgr   9.3.0.113  

                     TfKernel.dll   Kernel   9.3.0.113  

                     TFKGEOM.dll   Kernel Geom   9.3.0.113  

                     TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

                     updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

                     WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

                     wu3d.dll   U3D Writer   9.3.0.113  

                   

                   

                   

                   

                  Required plug-ins:

                   

                   

                     3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Accented Edges 13.0

                     Adaptive Wide Angle 13.0

                     ADM 3.11x01

                     Angled Strokes 13.0

                     Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Bas Relief 13.0

                     BMP 13.0

                     Camera Raw 7.0

                     Chalk & Charcoal 13.0

                     Charcoal 13.0

                     Chrome 13.0

                     Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Color Halftone 13.0

                     Colored Pencil 13.0

                     CompuServe GIF 13.0

                     Conté Crayon 13.0

                     Craquelure 13.0

                     Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Crop and Straighten Photos Filter 13.0

                     Crosshatch 13.0

                     Crystallize 13.0

                     Cutout 13.0

                     Dark Strokes 13.0

                     De-Interlace 13.0

                     Dicom 13.0

                     Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Diffuse Glow 13.0

                     Displace 13.0

                     Dry Brush 13.0

                     Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Embed Watermark 4.0

                     Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Extrude 13.0

                     FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Fibers 13.0

                     Film Grain 13.0

                     Filter Gallery 13.0

                     Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Fresco 13.0

                     Glass 13.0

                     Glowing Edges 13.0

                     Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Grain 13.0

                     Graphic Pen 13.0

                     Halftone Pattern 13.0

                     HDRMergeUI 13.0

                     IFF Format 13.0

                     Ink Outlines 13.0

                     JPEG 2000 13.0

                     Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Lens Blur 13.0

                     Lens Correction 13.0

                     Lens Flare 13.0

                     Liquify 13.0

                     Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Mezzotint 13.0

                     Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Mosaic Tiles 13.0

                     Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Neon Glow 13.0

                     Note Paper 13.0

                     NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Ocean Ripple 13.0

                     Oil Paint 13.0

                     OpenEXR 13.0

                     Paint Daubs 13.0

                     Palette Knife 13.0

                     Patchwork 13.0

                     Paths to Illustrator 13.0

                     PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Photocopy 13.0

                     Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Pinch 13.0

                     Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Plaster 13.0

                     Plastic Wrap 13.0

                     PNG 13.0

                     Pointillize 13.0

                     Polar Coordinates 13.0

                     Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Poster Edges 13.0

                     Radial Blur 13.0

                     Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Read Watermark 4.0

                     Reticulation 13.0

                     Ripple 13.0

                     Rough Pastels 13.0

                     Save for Web 13.0

                     ScriptingSupport 13.0

                     Shear 13.0

                     Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Smart Blur 13.0

                     Smudge Stick 13.0

                     Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Spatter 13.0

                     Spherize 13.0

                     Sponge 13.0

                     Sprayed Strokes 13.0

                     Stained Glass 13.0

                     Stamp 13.0

                     Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Sumi-e 13.0

                     Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Targa 13.0

                     Texturizer 13.0

                     Tiles 13.0

                     Torn Edges 13.0

                     Twirl 13.0

                     U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Underpainting 13.0

                     Vanishing Point 13.0

                     Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Water Paper 13.0

                     Watercolor 13.0

                     Wave 13.0

                     Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     Wind 13.0

                     Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                     ZigZag 13.0

                   

                   

                  Optional and third party plug-ins: NONE

                   

                   

                  Plug-ins that failed to load: NONE

                  Flash:

                     Mini Bridge

                     Kuler

                  Installed TWAIN devices: NONE

                  • 6. Re: PS CS6 Auto Recover???
                    sudarshan.t Level 6

                    The Auto-Recovery folder stores reference information only in case of a 'Crash'. To test it out, on a Mac, try Force Quitting PS while a document is open. Or End Task in Windows while a document is open. Try that out while your File Handling Preferences has 'Automatically Save Recovery Information Every x minutes' enabled.

                     

                    Remember, you need to wait for 5 minutes after you create a new file, before you can force quit/ end task on photoshop for PS to auto-save recovery information as 5 minutes is the minimum for auto-save. If your PS crashes in under 5 minutes of opening a file/ creating one, your file wont get saved.

                     

                    But, if the crash does happen in under 5 minutes, there is something fundamentally wrong with your installation or your system hardware (driver conflict) or something similar.

                     

                    In case of a normal application close event (Save & Quit) or (Quit without saving), the Auto-recovery information is auto-deleted to save precious real estate on your hard drive. If you do choose 'Quit without save', it is in no way Adobe's fault!

                    • 7. Re: PS CS6 Auto Recover???
                      Curt Y Level 7

                      As some users have found, for some unknown reason, the Autorecover functions seems to work only when scratch drive is set to C.  For most users the file works as advertised on any drive.  Here is the thread I am referencing.  http://forums.adobe.com/message/4495886

                       

                      Since it appears to be computer specific it is not easy for Adobe to fix without figuring out the cause.  From past posts the anti-virus program is always the first suspect.  Try disabling it and doing the test with a forced crash from Task Manager.  Make sure option is checked and you exceed the time limit you set.

                      • 8. Re: PS CS6 Auto Recover???
                        Noel Carboni Level 8

                        Curt Y wrote:

                         


                        As some users have found, for some unknown reason, the Autorecover functions seems to work only when scratch drive is set to C.

                         

                        Take a closer look at his system info, Curt.  It IS pointed at the startup volume.

                         

                        TorQue[MoD], I compared your system info with my own, as I have a Windows 7 x64 system that does not have the problem (and in fact auto-save recovery saved my bacon a few times when I had 3D rendering crashes recently).

                         

                        First and foremost, why are you running 13.0 when 13.0.1 has long since been released?

                         

                        If it can help, here's a detailed list of what is different between our two systems:

                         

                        Text Compare
                        Produced: 10/10/2012 1:54:50 PM

                        Mode:  Differences, Ignoring Unimportant
                        Left file: C:\TEMP\TorqueModSysInfo.txt    Right file: C:\TEMP\NoelSysInfo.txt
                        Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64          <> Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                        Physical processor count: 6                                                          <> Physical processor count: 12
                        Logical processor count: 12                                                              Logical processor count: 24
                        Processor speed: 3207 MHz                                                                Processor speed: 3458 MHz
                        Built-in memory: 24567 MB                                                                Built-in memory: 49150 MB
                        Free memory: 20061 MB                                                                    Free memory: 44124 MB
                        Memory available to Photoshop: 22252 MB                                                  Memory available to Photoshop: 44787 MB
                        Memory used by Photoshop: 58 %                                                          Memory used by Photoshop: 95 %
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                        OpenGL Drawing: Disabled.                                                            <> OpenGL Drawing: Enabled.
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                        Video Card Vendor: NVIDIA Corporation                                                <> Video Card Vendor: ATI Technologies Inc.
                        Video Card Renderer: GeForce GTX 570/PCIe/SSE2                                          Video Card Renderer: AMD Radeon HD 7800 Series
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                        Display Bounds:=  top: 0, left: -1680, bottom: 1050, right: 0                        <> Display Bounds:=  top: 0, left: 1600, bottom: 1200, right: 3200
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                        Display Bounds:=  top: 0, left: 0, bottom: 1080, right: 1920                          <> Display Bounds:=  top: 0, left: 0, bottom: 1200, right: 1600
                                                                                                                Video Card Number: 2
                                                                                                                Video Card: AMD Radeon HD 7800 Series
                                                                                                                OpenCL Unavailable
                                                                                                                Driver Version: 8.982.0.0
                                                                                                                Driver Date: 20120727000000.000000-000
                                                                                                                Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
                                                                                                                Video Mode: 1600 x 1200 x 4294967296 colors
                                                                                                                Video Card Caption: AMD Radeon HD 7800 Series
                                                                                                                Video Card Memory: 2048 MB
                                                                                                                Video Rect Texture Size: 16384
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                        Video Card: NVIDIA GeForce GTX 570                                                    <> Video Card: Radmin Mirror Driver V3
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                        Driver Version: 9.18.13.623                                                          <> Driver Version: 3.1.0.0
                        Driver Date: 20120830000000.000000-000                                                  Driver Date: 20070808000000.000000-000
                        Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um    Video Card Driver:
                        Video Mode: 1920 x 1080 x 4294967296 colors                                              Video Mode: 1600 x 1200 x 4294967296 colors
                        Video Card Caption: NVIDIA GeForce GTX 570                                              Video Card Caption: Radmin Mirror Driver V3
                        Video Card Memory: 1280 MB                                                              Video Card Memory: 2048 MB
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                        Temporary file path: C:\Users\Peter\AppData\Local\Temp\                              <> Temporary file path: C:\TEMP\
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                          Startup, 465.8G, 366.8G free                                                        <>  C:\, 1.75T, 1.06T free
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                        Additional Plug-ins folder: not set                                                  <> Additional Plug-ins folder: C:\DEV\ProDigital\trunk\plugins\Output\Win\LastBuild\x64\
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                          ACE.dll  ACE 2012/01/18-15:07:40  66.492997  66.492997                          <>    ACE.dll  ACE 2012/06/05-15:16:32  66.507768  66.507768
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                          AdobeOwl.dll  Adobe Owl 2012/02/09-16:00:02  4.0.93  66.496052                  <>    AdobeOwl.dll  Adobe Owl 2012/06/26-12:17:19  4.0.95  66.510504
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                          AGM.dll  AGM 2012/01/18-15:07:40  66.492997  66.492997                          <>    AGM.dll  AGM 2012/06/05-15:16:32  66.507768  66.507768
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                        ------------------------------------------------------------------------
                          ARE.dll  ARE 2012/01/18-15:07:40  66.492997  66.492997                          <>    ARE.dll  ARE 2012/06/05-15:16:32  66.507768  66.507768
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                          Bib.dll  BIB 2012/01/18-15:07:40  66.492997  66.492997                          <>    Bib.dll  BIB 2012/06/05-15:16:32  66.507768  66.507768
                          BIBUtils.dll  BIBUtils 2012/01/18-15:07:40  66.492997  66.492997                      BIBUtils.dll  BIBUtils 2012/06/05-15:16:32  66.507768  66.507768
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                          CoolType.dll  CoolType 2012/01/18-15:07:40  66.492997  66.492997                <>    CoolType.dll  CoolType 2012/06/05-15:16:32  66.507768  66.507768
                        ------------------------------------------------------------------------
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                                                                                                              -+    icudt42.dll  International Components for Unicode  4, 2, 0, 0
                                                                                                                     icuin42.dll  International Components for Unicode  4, 2, 0, 0
                                                                                                                     icuuc42.dll  International Components for Unicode  4, 2, 0, 0
                        ------------------------------------------------------------------------
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                                                                                                              -+    onOneActivationToolbox.dll  onOneActivationToolbox  1.1
                                                                                                                     onOneToolbox2.dll  onOne Toolbox2 Dynamic Link Library  2.2.0
                                                                                                                     onOneToolboxPlus.dll  onOne Toolbox2 Dynamic Link Library  2.2.0
                                                                                                                     onOneWelcomeDialog.dll  Essentials  1.0.0.1
                                                                                                                     OnOneWidgets.dll    OnOneWidgets dll  2.5
                                                                                                                     ONProxySupport.dll  TODO: <Product name>  1.0.0.1
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                                                                                                              -+    zlib.dll  zlib  1.2.5
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                          3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)                          <>    3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
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                        ------------------------------------------------------------------------
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                          Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)                              <>    Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
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                        ------------------------------------------------------------------------
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                        ------------------------------------------------------------------------
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                          Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)                      <>    Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
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                        ------------------------------------------------------------------------
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                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                        Optional and third party plug-ins: NONE                                              <> Optional and third party plug-ins:
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                                                                                                              -+    ElectricImage 13.0
                                                                                                                     HSB/HSL 13.0
                                                                                                                     Perfect Resize 7.0 Professional Edition 7.0.7
                                                                                                                     Perfect Resize 7.0 Professional Edition Batch 7.0.7
                                                                                                                     Perfect Resize 7.0 Professional Edition Filter 7.0.7
                                                                                                                     Perfect Resize 7.0 Professional Edition Format 7.0.7
                                                                                                                     StarFilter Pro 2 2.0.5.0
                                                                                                                     StarSpikes Pro 2 2.0.15.0
                        ------------------------------------------------------------------------
                        ------------------------------------------------------------------------
                        Flash:                                                                                <> Flash: NONE
                          Mini Bridge
                          Kuler
                        ------------------------------------------------------------------------

                         

                        -Noel

                        • 9. Re: PS CS6 Auto Recover???
                          TorQue[MoD] Level 1

                          Adobe Updater hasn't told me that there's any updates available so that's why I'm not using 13.0.1.

                           

                          My default scratch drive is C:

                          Trying the EndTask option in about 5 minutes

                           

                          Will it actually save before the "crash" if it hasn't been 5 minutes? I know 3ds max does that.

                          • 10. Re: PS CS6 Auto Recover???
                            Noel Carboni Level 8

                            Choose Help - Updates and see what it tells you.  If everything's working properly you should find out about a fair number of pending updates.

                             

                            No, Photoshop will wait the prescribed length of time before making the first auto-save.

                             

                            -Noel

                            • 11. Re: PS CS6 Auto Recover???
                              TorQue[MoD] Level 1

                              Ok the auto recover worked this time (when I don't need it). I don't know what happened last time.

                              • 12. Re: PS CS6 Auto Recover???
                                mifapmifap

                                I also did not find anything in the above mentioned directories but I DID find a tmp file in the SAME directory where the file I was working on was.

                                 

                                The name was ps1805.tmp

                                 

                                I changed .tmp for .tif as I was working on a tif file (if extensions are not visible, you may have to hit F10, choose Tools-Folder options-View and uncheck "hide extension") and it opened in Photoshop

                                 

                                I only got a FLATTENED image (not all the layers for further tweaking), but the image was there!

                                • 13. Re: PS CS6 Auto Recover???
                                  TorQue[MoD] Level 1

                                  If you were working in tiff that format doesn't save layers anyway so that's clearly why you only got a flattened image by renaming the tmp file. Sadly no tmp file for me. No worries, I've already re-built and moved on and the auto recovery works now for some strange reason. I didn't change anything.

                                  • 14. Re: PS CS6 Auto Recover???
                                    conroy Level 5

                                    TorQue[MoD] wrote:

                                     

                                    If you were working in tiff that format doesn't save layers anyway [...]

                                     

                                    Photoshop can save layered TIFF.