3 Replies Latest reply on Jun 23, 2012 1:20 PM by BGPictures

    Premiere Pro Has Encountered an error

    Shadreck Rukweza Level 2

      I am trying to open my project which I closed a couple of hour ago and this is the message I get:

       

      Premiere-Pro.gif

      What causes that?

        • 1. Re: Premiere Pro Has Encountered an error
          John T Smith Adobe Community Professional & MVP

          More information needed for someone to help... click these links and provided the requested information

          -http://forums.adobe.com/message/4200840

          -http://forums.adobe.com/thread/416679

          • 2. Re: Premiere Pro Has Encountered an error
            Shadreck Rukweza Level 2

            I think Premiere Pro doesn't cope very well with long sequence of just 3hrs 45mins!! THAT'S the cause of my problem here.

            • 3. Re: Premiere Pro Has Encountered an error
              BGPictures Level 1

              Hello. I am getting what sounds like a similar error. PrP projects seem to get corrupted just after I have dynamically linked  with After Effects and begin to tweak the resulting timeline in AE (masks, levels... regular stuff/no special plugins). After the crash, the PrP proj is corrupted and can not be used.

               

              Here is the error that I get:

               

              "Premiere Pro has encountered an error.

              [/Volumes/BuildDisk/builds/tightykilt/shared/adobe/MediaCore/AudioRenderer/Make/Mac/../../ Src/AudioRender/AudioPrefetch.cpp-87]"

               

              SYSTEM:

              Premiere Pro 6.0.1

              Mac OS 10.7.4

              MacPro5,1

              32 GB Ram

              PROJECT & MEDIA drive: Mercury Accelsior. Blackmagic Disk Speed Test: > 500 MB/s read/write

              CACHE drive: Internal SATA Raid 0. Blackmagic Disk Speed Test: > 400 MB/s read/write

              Nvidia Quadro 4000 Mac

              CUDA Driver Version: 4.2.10

              GPU Driver Version: 1.3.4.0 (270.00.00f06)

              Cineform 1.2.0.127 codec installed for access to GoPro footage

               

              FOOTAGE:

              • h.264 from GoPro Hero 2: 720p60, 1080p30

              • h.264 from Canon D5: 1080p30, 1080p24

              • h.264 from Canon D7: 720p60, 1080p30, 1080p24

              • ProRes 422 720p24 recompressed Hero 2 footage which is longer than 10 minutes to avoid sluggish response.

               

              SEQUENCE

              • 720p24. I have tried both "no" compression, and DSLR PrP settings.

               

              PROCESS AFTER CRASH:

              • delete Premiere prefs. with Prefrence Manager Version 3.2.1 (3210)

              • trash cache files

              • repair permissions

              • restart

              • duplicate latest auto-save and try to avoid using dynamic link.

               

              I want to start grading and vignetting in AE asap. Any suggestions?

               

              Thanks!

              Benjamin