1 Reply Latest reply on Jun 18, 2012 9:07 AM by TerriStone

    LevelUp Installing Problem

    TarsunovaHanna

      Hello,

       

      I have my Adobe Extension Manager open and everytime I try to install LevelUp it tells me I don't have the appropriate permissions even though I am using the Admin account on the computer. Is there anything I can do?

        • 1. Re: LevelUp Installing Problem
          TerriStone Adobe Employee

          It's possible that you're running an older version of Extension Manager CS5 on Windows. The CS5 version does not ask for privilege escalation in Windows.

           

          Please try this:

           

          1. Right-click on the Extension Manager program.

          2. Select "Run as Administrator".

           

          This should clear the permissions issue.