I have an HD Intel Graphics Card, 1696MB, OpenGL 2.1
For some reason the 3D Features in both Photoshop CS5 Ext and CS6 Ext have been on and off. The features would work well for a few days and then at random, all the options in the 3D menu will be greyed out. when this happens, its the same for both CS5 and 6. I've been told that i have a more than compatible Video card.
Please help me with my situation. ask me anything you need to know
That means that your video card driver is returning errors that cause the 3D (and probably other) GPU features to be disabled.
Intel HD graphics are not known for high performance or full OpenGL support.
so what do you suggest i do if my video card driver is returning errors?
Update your graphics driver, if that's possible. If it's a desktop computer, the smart thing to do would be to buy a dedicated NVidia or AMD card and turn off the intel stuff. Even the cheapest ones wil lbe better than that nightmare. Otherwise there's nothing you can do.