3 Replies Latest reply on Jun 19, 2012 11:28 AM by Angryp00nani

    Photoshop CS4 (11.0.2) crashes when file opens (Windows 7 x64 Pro)

    Angryp00nani

      Did a recent install of Windows 7 x64 Pro and installed Adobe Web Suite and updated all adobe programs. When I use photoshop to open a file, the file opens then photoshop hangs and windows says it has stopped responding then closes. This is a fresh install of windows...

      I used drivermax to backup drivers from a previous install and install those drivers on the new install. After that I installed the newest graphics drivers via nvidia's website.

       

      I installed all updates for the suite then I cleared my preferences, none of this worked.

       

      Please let me know where I can find the crash log and any other logs so I can post that info here.

       

      Message was edited by: Angryp00nani - added things I have tried to solve the issue