12 Replies Latest reply on Mar 12, 2015 1:11 PM by claudiam54

    Context-sensitive WebHelp not working

    jmmpc

      I need to create a context-sensitive WebHelp system for a web application. I have the topics and the map file created, and the developer has coded the call to the help topic as indicated in http://www.grainge.org/pages/authoring/calling_webhelp/using_map_ids.htm. It works correctly if I double-click the help system's start page to open it, but when it is called from within IE, all pages in the application call the main help topic.

       

      The help call in the code appears to be correct, but there is obviously something missing, either on my end (help author) or on his end (developer).

       

      I'd appreciate any help anyone can give me.

       

      Thanks!

       

      P.S., I'm using RoboHelp 9.