3 Replies Latest reply on Jun 19, 2012 11:33 PM by Peter Grainge

    Can't open project after reinstalling RoboHelp 8

    MargePet

      My computer crashed and I had to reinstall RoboHelp 8.  When I tried to open my project I got a message saying the project is from a newer version of the program.  This project is no longer compatible with this version.  I then did the 8.x updates and got the same results. 

      What do you think the problem is here?  My RoboHelp is an upgrade version and I don't know what version it  was originally upgraded from.  Everything worked perfectly before this.

      Also, my IT guy installed Windows 7 on my computer and I previously had Vista - could that be part of the problem?

      I need to get this project open and running asap.

      Thanks for any assistance anyone might be able to offer.