0 Replies Latest reply on Jun 21, 2012 3:16 AM by Author care

    RH8 web help not displaying in IE9

    Author care Level 2

      Hi all,

      We've just encountered a problem where a customer could not open web help created from RH8 in the IE9 browser.

       

      To quote the reportee...

       

      "IE reports 'the address is not valid'.

      But, this only happens when calling the help files using the server name, if you call the files using localhost or using the IP address rather then the computer name, then they work. And if you edit the file in Word you get the error 'DTD is prohibited'."

       

      Anyone have any thoughts?

      BTW I currently have to run IE8 as I am still on xp and RH8

      Regards

      Steve