0 Replies Latest reply on Jun 20, 2012 12:34 PM by Frosty17

    Graphic error while opening

    Frosty17

      When I first open CS6 I receive a graphics error message. I close the error message and photoshop seems to be working fine, but oilpaint will not work. I receive another error message when I try to use oilpaint. Here is my system info:

       

       

      Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32

      Operating System: Windows 7 64-bit

      Version: 6.1

      System architecture: Intel CPU Family:6, Model:5, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3

      Physical processor count: 2

      Processor speed: 1862 MHz

      Built-in memory: 2805 MB

      Free memory: 359 MB

      Memory available to Photoshop: 2346 MB

      Memory used by Photoshop: 71 %

      Image tile size: 128K

      Image cache levels: 4

      OpenGL Drawing: Enabled.

      OpenGL Drawing Mode: Basic

      OpenGL Allow Normal Mode: False.

      OpenGL Allow Advanced Mode: False.

      OpenGL Allow Old GPUs: Not Detected.

      Video Card Vendor: Intel

      Video Card Renderer: Intel(R) Graphics Media Accelerator HD

      Display: 1

      Display Bounds:=  top: 0, left: 0, bottom: 900, right: 1600

      Video Card Number: 1

      Video Card: Intel(R) Graphics Media Accelerator HD

      OpenCL Unavailable

      Driver Version: 8.15.10.2057

      Driver Date: 20100125000000.000000-000

      Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

      Video Mode: 1600 x 900 x 4294967296 colors

      Video Card Caption: Intel(R) Graphics Media Accelerator HD

      Video Card Memory: 1274 MB

      Video Rect Texture Size: 4096

      Serial number:

      Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\

      Temporary file path: C:\Users\Ronald\AppData\Local\Temp\

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        C:\, 220.1G, 166.3G free

      Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\

      Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\

      Additional Plug-ins folder: not set

       

      Installed components:

         A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

         ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997

         adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

         AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  

         AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052

         AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

         AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  

         AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

         AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

         AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

         adobe_caps.dll   Adobe CAPS   6,0,29,0  

         AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997

         ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

         aif_core.dll   AIF   3.0   62.490293

         aif_ocl.dll   AIF   3.0   62.490293

         aif_ogl.dll   AIF   3.0   62.490293

         amtlib.dll   AMTLib   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

         ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997

         AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

         AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

         Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997

         BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997

         boost_date_time.dll   DVA Product   6.0.0  

         boost_signals.dll   DVA Product   6.0.0  

         boost_system.dll   DVA Product   6.0.0  

         boost_threads.dll   DVA Product   6.0.0  

         cg.dll   NVIDIA Cg Runtime   3.0.00007  

         cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

         CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287

         CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997

         data_flow.dll   AIF   3.0   62.490293

         dvaaudiodevice.dll   DVA Product   6.0.0  

         dvacore.dll   DVA Product   6.0.0  

         dvamarshal.dll   DVA Product   6.0.0  

         dvamediatypes.dll   DVA Product   6.0.0  

         dvaplayer.dll   DVA Product   6.0.0  

         dvatransport.dll   DVA Product   6.0.0  

         dvaunittesting.dll   DVA Product   6.0.0  

         dynamiclink.dll   DVA Product   6.0.0  

         ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

         FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

         filter_graph.dll   AIF   3.0   62.490293

         hydra_filters.dll   AIF   3.0   62.490293

         icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

         icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

         image_compiler.dll   AIF   3.0   62.490293

         image_flow.dll   AIF   3.0   62.490293

         image_runtime.dll   AIF   3.0   62.490293

         JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

         libeay32.dll   The OpenSSL Toolkit   0.9.8g  

         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

         libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

         LogSession.dll   LogSession   2.1.2.1640  

         mediacoreif.dll   DVA Product   6.0.0  

         MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

         msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

         msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0  

         msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

         msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4  

         msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         pdfsettings.dll   Adobe PDFSettings   1.04  

         Photoshop.dll   Adobe Photoshop CS6   CS6  

         Plugin.dll   Adobe Photoshop CS6   CS6  

         PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   3.0.0.383  

         PSArt.dll   Adobe Photoshop CS6   CS6  

         PSViews.dll   Adobe Photoshop CS6   CS6  

         SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

         ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

         shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300  

         ssleay32.dll   The OpenSSL Toolkit   0.9.8g  

         tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

         tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

         TfFontMgr.dll   FontMgr   9.3.0.113  

         TfKernel.dll   Kernel   9.3.0.113  

         TFKGEOM.dll   Kernel Geom   9.3.0.113  

         TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

         updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

         WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

         wu3d.dll   U3D Writer   9.3.0.113