You need to update your video card driver.
If you have an ATI card, you probably want their 12.2/12.3 drivers or the 12.5 beta and skip 12.4..
Hello, I have an Nvidia GT240. I did do an update for the drivers, and after restarting, I have the same blank box. Again it is only on the first new or opened file. After that the files open fine.
Yeah, we've seen the bug before. NVidia is aware of it, and working on a fix.
Also, please remember to update from the NVidia site and not Microsoft.
Thanks. I did the update from Nvidia's control panel. I'll keep an eye on this discussion if a fix comes.