2 Replies Latest reply on Jun 21, 2012 10:35 AM by John T Smith

    Elements 9 not recognizing my Canon ZR65

    CE Prof

      I have a Canon ZR65 camcorder that his connected to my computer by firewire.  If I click on the camcorder in My Computer (Windows XP) the camcorder is recognized and an image is displayed.  When I go into Elements 9 and select Get Media > DV Camcorder, the only device listed is Microsoft DV Camera and VCR.  I do not see my Canon ZR65 nor is an image displayed in the window.  I'm not sure why my camcorder is not being recognized or where within Elements I can point to my camcorder.  Any suggestions?