0 Replies Latest reply on Jun 23, 2012 9:18 AM by the_wine_snob

    How To Post a Question

    the_wine_snob Level 9

      This is an example of how to write a good post for one of the Premiere Forums:

       

       

      I am having a problem with my AVCHD material in Premiere Pro CS 6.

       

      Equipment:

      MoBo - GA X79-UD7

      CPU - Intel i7 980 no OC

      GPU - nVidia 680 3GB no OC - latest driver 06/23/2012

      RAM - 24 GB 3 x 8 DDR3-1600+

      CPU Cooler - Noctua NH-D14 SE

      PSU -  Corsair Pro Gold AX1200

      I/O:

      C:\ 650GB Caviar Black 7200RPM SATA III - OS & programs, w/ 24GB Static Page File

      D:\ 1TB Caviar Black 7200RPM SATA III - Projects

      E:\ 4 x 1TB RAID 0 - Video & Audio Assets

      F:\ 4 x 1TB RAID 0 - Scratch Disks & Media Cache, including Render Files

      G:\ 4 x 1TB RAID 0 - Export Files

      All RAID 0 through Areca ARC-1880iX 12/16/24

       

      Network Connection - Dual Gigabit through Gigabit Switch, but not used in editing

      OS - Win7-64 Pro - all updates as of 06/23/2012

      NLE Program - PrPro CS6.0.1

      3rd Party hardware - None

      3rd Party software - only Effects not used in this Project

       

      Camera - Canon VIXIA HG 10

      Footage - Full AVCHD 1920 x 1080 30i

      Transfer of Footage - Copy full SD Card folder structure to E:\

      Import - Import Media Files into PrPro w/ Media Browser

      Project Preset - AVCHD 1920 x 1080 30i

      Sequence Preset - AVCHD 1920 x 1080 30i

      Timeline Duration - 00;45;00;00 (at present)

      Render - Not Rendered yet, but no red lines

      Display - MPEG

      CUDA/MPE - Hardware Enabled

       

       

      Problem:

      With 45 mins. of Clips on Timeline, before doing any edits (all Trimmed in Source Monitor to establish In & Out Points for each), when I scrub quickly through the Timeline, I see several “black frames,” that appear at random intervals, and almost never at the same place/same Clip. When I pause on one of those “black frames,” the image fills in, so I cannot show you a screen-cap of the problem. However, here is a screen-cap of my Timeline and Program Monitor with the CTI/Playhead parked over one of the areas of a Clip, that yielded a black frame ____. and here is a short Video, showing the appearance of the black frames _____ .

       

      What I have Done:

      1. Updated Win7-64, as of today
      2. Updated nVidia driver, as of today
      3. Checked with CUDA/MPE both ON and OFF - same result
      4. Did Search on Google and in this Forum, and these threads are similar, but not the same as my problem ____, ____, ____.
      5. Played the original files in VLC Player, MediaPlayer Classic and even WMP - All fine.
      6. Checked MediaInfo and here is a screen-cap of a typical file ____ .

       

      *************************************************************************************

       

      Obviously, this is a fictional problem, so there are no screen-caps, or live links to the Video, which would have been uploaded to YouTube or Vimeo, or similar.

       

      Hope that this helps others, when struggling how best to post of a problem. Note: as in this fictitious project, I was not having any issues with Audio, so did not make mention of it.