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I'm no expert in this area but I am beginning to acquire some knowledge of the problems in this area.
First question is, I believe, are you using a unicode font? It might be worth trying something such as Arial Unicode.
I believe the BOM stuff is relevant only to webhelp.
If changing the font does not work. Please contact me direct via my website.
Always appreciate your swift replies, Peter.
Specified (including in HTML Help Advanced Settings > TOC Styles) that TOC should use Arial Unicode, but unfortunately still no joy.
Email me via my site then.
Downloading the RH 7.0.1 update issued today has apparently fixed my problem.
To get the update, open your RH7 and select Help > Updates.