What is your operating system, version & edition?
What is your web browser?
Define "cannot" - what happens when you try?
[topic moved to Flash Player forum]
I have an HP Model p6716f computer running Microsoft Windows 7 Home Premium, version 6.1.7601, service pack 1.
I am using Microsoft Internet Explorer 9, version 9.0.8112.16421.
When trying to download Adobe Flash Player, it seems that the download has been successful but I cannot find the file. I have turned Explorer “off” during the download as well as my Norton 360.
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You can download the offline installer from here :
Note : Download the installer, close all the browser and run the installer