0 Replies Latest reply: Jul 2, 2012 11:51 AM by jpkmd85 RSS

    Why does Acrobat X Pro for Macintosh quit citing Error: 1 upon boot?

    jpkmd85

      I have been running Adobe Acrobat X Pro (v10.1.3) for a long time under Lion (OS 10.7.4) on this MacBook Pro i7 without a problem. Suddenly, Acrobat crashes upon opening citing Error: 1 and advises me to uninstall and reinstall the program. I cannot download Acrobat X Pro from my links as they have expired.

       

      I am dependent on the Acrobat...more so than on most other apps. I am flummoxed about the error message and what steps to take next. I have the serial number tucked away in Filemaker, fortunately.

       

      Any ideas on what to do next or how to reinstall? Any suggestions would be most welcome.

       

      -John P. Koeppel, M.D.