As well, I have already reset my PS Prefs...which did not help.
…I would post a picture but this forum will not allow a big enough image to show exactly what I am describing…
Just how big would you want the image to be?
I have posted screenshots as large as 3208 pixels by 1200 pixels.
As stated above, PS CS6, and this is a 6 month old laptop...so w7. The Adobe auto updater just did an update on all my programs 2 days ago.
Hello, you can crop the relevant parts...
What file format are you trying to use for the screenshot?
And what does the titlebar list after the filename?
Please include the option bar and the layers panel.
I'd suggest against cropping, as it's often true that parts of the display we don't expect yield the clues to what's wrong. Rather, I'd suggest using a more aggressive JPEG save setting to get the image down into the hundreds of kB.
I personally like to Crop, and then use PNG for my screen-caps. If I need more images, say to show other Palettes, etc., then I do one each for those shots.
We see a lot of full-screen caps posted, where aggressive JPEG is used, and nothing can be read. That is especially true with images, like Adobe Encore's Flow-chart, where there is a lot of text and linking being shown.
Just my personal preferences.
Not sure what is going on but this could have been a one time thing as everything seems to be okay now. Furthermore, while I am grateful for the replies, you guys really got off the subject really fast. I have read other threads and it seems to be very common place here as well. Those that are trying to help seems to not read the information given by the ops and ask questions that have already been given...this is not bashing and I understand everyone is trying to help, merely just stating some facts I've noticed.