Moving this discussion to the Installing Flash Player forum.
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I'm have a problem also. I've downloaded the 10.1.102.64 and have visited the helpx. link many times along with other links and have tried everything that I could think of and I still can't get this !@#$ thing to work. I can't tell you how many times I've shut down, restarted, clear browser cache, restarted the browser, etc. I was up all night and nothing worked. My 9 year old is crying his eyes out because now he can't play his games that require flash and I can't afford to buy a computer just for that. Please help us out.