I have been capturing video from VHS tapes from a VCR player through a Canopus ADVC-55 analog to digital converter. I use Windows 7. This was working OK, but at one point Premiere Elements 9 froze during the capture and I aborted it through the Task Manager. When I reopened PE9 a blank capture window blocking the work area appeared (see Figure). The window cannot be closed or moved, but can be resized.
I have made several attempts to get rid of it.
- I started another video capture, which opened a new capture window without getting rid of this blank one.
- Starting a new project does not get rid of the window.
- I uninstalled and reinstalled PE9. The blank window still opens when I start the program!
The program is still usable by resizing the window to such a small size that I can access the controls, but I would appreciate any advice in getting rid of the stupid thing.
Welcome to the forum.
That is a new one on me.
First thing that I would do would be go to Window>Reset Workspace, and hope that clears it.
Hope that helps, and good luck,
Thanks! Window->Restore Workspace cleared it.
That is the first thing that I think about, when there is some hang in the GUI.
Next, launching PrE and IMMEDIATELY holding down Ctrl+Shift+Alt (not sure that all are required, but that works for PS and PrPro), until the program launches, and then accepting the Reset of Preferences.
Third, would be to look at the video driver, and compare that with the very latest on the nVidia, or ATI/AMD Web site, and install the latest.
Glad that it cleared things for you, and good luck,