What is your environment - Windows (XP, Vista, 7...) or Mac (Leopard, Snow
Have you obtained an Adobe ID before attempting the download?
Window's 7 and yes, I've had an Adobe ID for a while. i had it previously loaded but it was removed on accident and now I'm trying to "reload" it onto my computer.
Win 7 has some security settings that can mess up the process. Even if
you've set the firewall to allow you to download from a site, there are
other settings that prevent you from doing it. I don't have all of the
details, but I know they've been posted on the Forum. Maybe a search will
uncover them, or someone else can post them.
Hope this helps!
Still need help with this if anyone knows the answer.
Nevermind, I was able to download it through a different website. weird.