Is 3D not visiable in toolbar, or is grayed out?
Some 3D features need at least 512g of VRAM.
Not visible in the toolbar. I know I need 512 of VRam (I've have +1500 for this thing), so I think it isn't a problem due to this. I'm still thinking it's something related to OpenCL.
The Sys Info taken from PS is the following:
PROCESSOR: Intel Core i5
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2494 MHz
Built-in memory: 3996 MB
Free memory: 2468 MB
Memory available to Photoshop: 3417 MB
Memory used by Photoshop: 76 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: Intel
Video Card Renderer: Intel(R) HD Graphics 3000
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
Video Card Number: 1
Video Card: Intel(R) HD Graphics 3000
Driver Version: 18.104.22.16896
Driver Date: 20120319000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Video Mode: 1366 x 768 x 4294967296 colores
Video Card Caption: Intel(R) HD Graphics 3000
Video Card Memory: 1806 MB
Video Rect Texture Size: 8192
Serial number: (removed)
Hi! did you check if there is a more current driver? (I doubt that Intel would release them as often as nVidia/AMD, but one never knows...)
Also, open CL is only used for the acceleration of the Blur Gallery filters: http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html
Hi PECourtejoie, thanks for replying!
Yes, I do have Intel's latest driver. I tried to update it by using the Windows assistant, but it showed the driver was updated, but when I used Intel's Online Drive Check Utility (not actual name), it told me the driver was not updated, so I did it.
I'm still wondering what happens. I installed OpenCL and it isn't working yet.
Thanks for your help you all. If anyone here knows how to solve this, please, let me know.
Not to put too fine a point on it, but traditionally Intel's display driver quality has been, er, less than optimal. I had the impression for a while that they were trying to improve that, but so far they still seem to be struggling.
I can't quite tell whether your new system is a laptop or desktop from your comments, but if the latter and you can augment your system with a video card, that's one possible avenue to success... Something like a VisionTek ATI Radeon HD 7750 is only a hundred bucks.
If you have a laptop that possibility is likely not available, though how new is it? Maybe you can exchange it for one that will run Photoshop better?
Hey Noel, thanks for such a quick reply!
Well, I bought a Windows 7 laptop (Home Premium 64 bits - Second Generation Core i5-2450M "Sandy Bridge" processor, the same one as the late 2011 Macbook Pro).
It is a Vaio SVE14115FL/w (/w for "white", there's a /p for "pink").
Dr Manga, what do you mean by "I installed openCL?" You mean that in system info, the driver date is 20120608000..., and that OpenCL is enabled?
As I told you earlier, openCL is not related to the 3D features.
But are you sure that the 3D is disabled? The 3d tools on the move tool's option bar are greyed out until you create an actual 3D object.
If you have a text layer, or a layer with some text, and you go to the 3D menu, don't you see "create 3d layer from this layer" or something similar?
When you click on Help/about photoshop does it say EXTENDED?
Extended should also be in the opening splash screen.
Some users buy extended by it does not install properly.
It's the Beta (I hadn't installed it in this computer and I still have trial time).
I'd rather try to install the trial version.
Did you get the beta from labs.adobe.com? If not, it might contain malware. The beta had 3D, maybe a bad install?
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You really do need to completely remove the Beta, run the Creative Suite Cleaner Tool, then install the release.
Might not hurt, if that still doesn't give you success, to go into Help - System Info... and post the information here. It'll be kind of long, but it could be helpful in seeing what's going wrong.
@PECourtejoie: Yes, it was the official beta that I downloaded. No cracked or unofficial version, that's why I dunno what happens. Also, I don't know if it's a bad install or not. As there are two options when installing the beta (one says "Photoshop CS 6" while the other adds "(64 bits)" to its name), I tried installing first the 64 bits version, then the 2 of them together... And none is working!
@Noel: Hmm... I think I'mma try that tool and then I'll see what happens.
Interesting, since the official beta expired several weeks ago.
Hence my question. Would it be possible to keep the installer and install later?
I installed it in my old laptop when it was release and moved the program from one computer before the trial period expired (using Windows Easy Transfer) because I thought I wouldn't install it on my new one. As the 3D option was not available after the transfer, I went risky and deleted the installation. I installed it again and it worked.
Because PS installs in so many places transfering the program from one computer to another may leave out critical files.
I've found a "way" to make it work: as always, the easiest way was uninstalling the Beta, running the Cleaner Tool and testing the trial version for PS CS6 Extended. Now the 3D option works. The beta is out.
Glad it works for you now!
For you @Noel and all you guys who helped me, THANKS!