0 Replies Latest reply on Jul 10, 2012 3:06 PM by ericm2012

    Flash builder installer disappears after "Initializing Installer" screen

    ericm2012

      I'm not able to run FB Premium 4.5 installer - it disappears after the initialization screen. I uninstalled all Adobe product and cleaned up machine with "AdobeCreativeSuiteCleanerTool.exe", but the problem persists. The same installer works fine on my colleages machine (both machines are VMware VMs).

       

      It's similar to http://forums.adobe.com/message/4531251#4531251 but my machine clock is correct.

       

      Also, I had a trial version FB 4.0 Eclipse Plugin installed and uninstalled, which is same as my colleagues - so I don't think it causes problem. Please help me! Thanks.

       

      Excerpt of PDApp.log:

       

      7/10/2012 11:13:23 [INFO] Setup - TimeLog: End Installing. Now launching PDApp

      7/10/2012 11:13:23 [INFO] Setup - TimeLog: PDApp launched with command "C:\Users\i831297\AppData\Local\Adobe\OOBE\PDApp\core\PDApp.exe" --media="D:\Adobe_Flash_Builder_4.5_Installer\Adobe_Flash_Builder_4.5" --appletID="DWA_UI" --appletVersion="1.0" --requiredSize=61963. Waiting for PDApp window to come

      7/10/2012 11:13:24 [INFO] PDApp - Build Version - 2.0.240.0

      7/10/2012 11:13:24 [INFO] PDApp - Logging Level verbosity Set  to 4

      7/10/2012 11:13:24 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 5

      7/10/2012 11:13:24 [INFO] PDApp - Starting AsyncMessageProcessor

      7/10/2012 11:13:24 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...

      7/10/2012 11:13:24 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor started. on thread id = 5708

      7/10/2012 11:13:24 [INFO] PDApp - Detecting Applet Database Library file...

      7/10/2012 11:13:24 [INFO] PDApp - Fetching Applet registeration information...

      7/10/2012 11:13:24 [INFO] PDApp.AppletManager - AppletManager initialize...

      7/10/2012 11:13:24 [INFO] PDApp.AppletManager - Applet database path - C:\Users\i831297\AppData\Local\Adobe\OOBE\PDApp\core\..

      7/10/2012 11:13:24 [INFO] PDApp.AppletManager - PIM library path - C:\Users\i831297\AppData\Local\Adobe\OOBE\PDApp\core\AdobePIM.dll

      7/10/2012 11:13:24 [INFO] PDApp.AppletManager - Loading PIM library...

      7/10/2012 11:13:24 [INFO] PIM - Build Version - 2.0.240.0

      7/10/2012 11:13:24 [INFO] PIM - Logging Level verbosity Set  to 4

      7/10/2012 11:13:24 [INFO] PIM - CREATE PIM Instance ...

      7/10/2012 11:13:24 [INFO] Utilities - File does not exist

       

      If I just run command "C:\Users\i831297\AppData\Local\Adobe\OOBE\PDApp\core\PDApp.exe" --media="D:\Adobe_Flash_Builder_4.5_Installer\Adobe_Flash_Builder_4.5" --appletID="DWA_UI" --appletVersion="1.0" --requiredSize=61963 from command line, the output (in log file) is:

       

      7/10/2012 14:55:05 [INFO] PIM - trying to createOrUpdatePIMDbSchema.

      7/10/2012 14:55:05 [INFO] PIM - Current db schema version on machine 1.

      7/10/2012 14:55:05 [INFO] PIM - Current db schema version to install 1.

      7/10/2012 14:55:05 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.

      7/10/2012 14:55:05 [INFO] PIM - PIM Database is Up To Date.

      7/10/2012 14:55:05 [INFO] PDApp.AppletManager - Getting applet data from Applet database

      7/10/2012 14:55:05 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is DWA:2.0.240.0|LWA:2.0.240.0|PDApp:2.0.240.0|UWA:2.0.240.0

      7/10/2012 14:55:05 [INFO] PIM - PIMSqlite closeDB status 0

      7/10/2012 14:55:05 [INFO] PIM - FREE PIM Instance ...

      7/10/2012 14:55:05 [INFO] PDApp.AppletManager - Registering Applets...

      7/10/2012 14:55:05 [INFO] PDApp.WindowManager - Initializing native WindowManager

      7/10/2012 14:55:05 [INFO] PDApp.WindowManager - Creating window instance

      7/10/2012 14:55:05 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions

      7/10/2012 14:55:05 [INFO] PDApp.WindowManager - Creating APE stage instance

       

      Did it crash during "Creating APE stage instance"?