10 Replies Latest reply on Jul 12, 2012 12:41 PM by leorhansen

    Video rendering problems

    leorhansen

      Photoshop CS6 stops working while rendering a HD Basic video.  I am using windows 7 32 bit with photoshop CS6.

        • 1. Re: Video rendering problems
          the_wine_snob Level 9

          Can you give us the full details of your Source Video, and then your Export settings please?

           

          Good luck,

           

          Hunt

          • 2. Re: Video rendering problems
            Curt Y Level 7

            How much RAM and free hard drive space do you have?

            • 3. Re: Video rendering problems
              leorhansen Level 1

              4 GBP ram  and 300 GBP free spac on the hard drive.

               

               

              Sent from my Galaxy S®IIICurt Y <forums@adobe.com> wrote:Re: Video rendering problems

              created by Curt Y in Photoshop General Discussion - View the full discussion

              How much RAM and free hard drive space do you have?

               

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              • 4. Re: Video rendering problems
                leorhansen Level 1

                Bill,

                 

                Here is the info I think you asked for:

                 

                Source is from a Samsung Galaxy SIIIm, data rate: 17020 kbps

                                                                                 Frame

                Rate: 29 Frames per sec

                                                                                 Frame

                Width 1920

                                                                                 Frame

                Height 1080

                 

                The Export (Render?) settings are:

                         Adobe Media Encoder

                         Format: H.264

                         Size: 1920 x 1080

                         Frame Rate: 29.993 fps

                         Field order: Progressive

                         Aspect Ratio: Document (1.0)

                         Color management checked

                 

                My system has an Intel Q9650 @ 3.00 GHz

                Windows 7 Ultimate service pack 1

                32 bit.

                 

                Anything else you need to know?

                 

                Thanks for your very prompt reply.

                 

                leo

                • 5. Re: Video rendering problems
                  leorhansen Level 1

                  Curt,

                   

                  Some more details, My System drive is a Mushkin 120 GB SSD with 33 GB free.

                  My primary data drive is a 1 TB regular hard drive with 476 GB free

                  I have 4 GB of ram in stalled in a windows 7 ultimate 32 bit sytem.

                   

                  What else would you like to know?

                   

                  Thanks for your prompt response.

                   

                  leo

                  • 6. Re: Video rendering problems
                    leorhansen Level 1

                    Curt,

                     

                    Here is a little more info:

                     

                    Source is from a Samsung Galaxy SIII phone , data rate: 17020 kbps

                                                                                     Frame

                    Rate: 29 Frames per sec

                                                                                     Frame

                    Width 1920

                                                                                     Frame

                    Height 1080

                     

                    The Export (Render?) settings are:

                             Adobe Media Encoder

                             Format: H.264

                             Size: 1920 x 1080

                             Frame Rate: 29.993 fps

                             Field order: Progressive

                             Aspect Ratio: Document (1.0)

                             Color management checked

                     

                    My system has an Intel Q9650 @ 3.00 GHz

                    Windows 7 Ultimate service pack 1

                    32 bit.

                     

                    leo

                    • 7. Re: Video rendering problems
                      Curt Y Level 7

                      Do you have your cache on primary drive with 476g free?  Are they all internal drives? 

                       

                      You may need a lot of gigs for scratch files as you have such small RAM.

                      • 8. Re: Video rendering problems
                        leorhansen Level 1

                        Yes the cache is on the primary data drive (not the system SSD drive)

                        What should the size of the cache be?

                         

                        4 GB is the maximum that windows 7 32 bit will recognize.

                         

                        leo

                        • 9. Re: Video rendering problems
                          Curt Y Level 7

                          My thought was that your data flow may get bottled up with HD video and just quit.  If you have adequate scratch disk space on an internal drive you should be OK.

                           

                          Not a big video processor but know it takes a lot of resources.  Seems like now to get the most out of CS6 you need at least 8 gigs of RAM, which of course needs 64 bit OS.

                           

                          Don't fall into the trap of allocating much more than 70% of the resosurces to PS.  With more ram you can dedicate anything over 2 gigs to PS.  24 gigs is not uncommon now.

                          • 10. Re: Video rendering problems
                            leorhansen Level 1

                            I just did a 7 minute video with no problems, I am trying a longer one

                            now,  i'll see what happens.

                             

                            Thanks for you advice.

                             

                            leo