I am not amused by this at all. It says I have to close internet explorer, which I do. Then it won't restart because it keeps saying I still have to close the window that is already closed. I have tried several times on my windows computer and I keep getting the same results. Adobe has dropped the ball and I am NOT NOT NOT happy about this.
Someone please help me fix this.
I'm a bit confused, is the installer completing? What is not restarting? The browser or installer? If the installer is not completing because it says that Internet Explorer is still running, then you might have another application that is causing IE to continue to be loaded. Can you check to see if you have Skype, and if so please exit it.
Anything that uses Flash Player must be closed during the installation: web browsers, messengers, chat clients, Skype, etc.
Check with the Task Manager's Processes tab to verify that none of these are running in the background.