22 Replies Latest reply: Nov 30, 2013 11:26 AM by TinusHDCA RSS

    Photoshop CS6 Extended Slow Load ("Measuring Memory...")

    rmontouchet Community Member

      Hi guys!


      Sorry English is not my native language.


      I am run Photoshop CS6 Extended 64-bit (from design premium) on Windows 7, 64-bit with 8GB RAM.


      When I first start PS, it looks like it freeze on the text "Measuring Memory". If I wait for about 30 seconds, it will eventually load and everything works fine. No issues with Save for Web or anything.


      I have read the other threads on this and tried all of these solutions:

      • Checked my ram in memtest (15 passes, no error)
      • Trash preferences and open again
      • Un-install and re-install (tried twice)
      • Updated PS to latest with Adobe Update
      • Reboot machine


      This happen when I first run Windows, so lack of RAM is not the issue. I have no printers, other hard drive, or remote network drive attached to machine. Scratched disk is set to the boot disk (C:\)


      If it help, Illustrator CS6 and InDesign CS6 load normally.


      Do you have any suggestions to fix this? Thank you!


      Richard Montouchet