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Oracle Help cannot be generated . . .

Guest
Jul 16, 2012 Jul 16, 2012

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I'm getting the error message, "Oracle Help cannot be generated because the project already contains a file with the name you specified as the start page. Please enter a unique file name for the start page. [OK]"

The Oracle Help Options - Oracle Help dialog box does not have a control for specifying a start page, so I don't know how to comply. The closest thing I see is a Select button for selecting a default topic.

What am I missing?

RoboHelp 8.0.2.208

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correct answers 1 Correct answer

Deleted User
Jul 17, 2012 Jul 17, 2012

More information:

I recreated the help project but, when I tried to create Oracle Help, that Single-source layout wasn't available. (I wish I had noticed that before I spent most of the day on this effort.)

Then I realized that, perhaps, Oracle Help has been removed from the product since the original project was created in 2002, but the Oracle Help selection was carried forward because it was part of the project. Can anyone confirm whether that is the case? And if so, when was it removed?

Another

...

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Adobe Employee ,
Jul 16, 2012 Jul 16, 2012

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HI Beverly,

Is this the first time you're generating Oracle help?

If no,

Can you please try and change the directory and then try.

Or create a new layout for Oracle help.

Regards

Priyank

Thanks,
Priyank Shrivastava

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Guest
Jul 16, 2012 Jul 16, 2012

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No, I have generated Oracle help before but the software developer I’m working with wants the .hs file named something other than the name of the help project. I tried renaming the project to what he wants, but that doesn’t change what is presented as the .hs file name and when I change it to what he wants, I still get the error.

Tried a new layout but still got the error.

Would starting over with a new project (import the .html files) work?

Thanks for your help,

Beverly

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Guest
Jul 17, 2012 Jul 17, 2012

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More information:

I recreated the help project but, when I tried to create Oracle Help, that Single-source layout wasn't available. (I wish I had noticed that before I spent most of the day on this effort.)

Then I realized that, perhaps, Oracle Help has been removed from the product since the original project was created in 2002, but the Oracle Help selection was carried forward because it was part of the project. Can anyone confirm whether that is the case? And if so, when was it removed?

Another possibility is that the version of Java development kit on my computer (jdk1.5.0_07) isn't compatible with RH8. Perhaps an older version of JDK would work better. Can anyone confirm or refute that idea?

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Adobe Employee ,
Jul 17, 2012 Jul 17, 2012

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Hi Beverly,

You can add the Single source layout for Oracle.

Regards

Priyank

Thanks,
Priyank Shrivastava

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Guest
Jul 17, 2012 Jul 17, 2012

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Thanks, Priyank, that worked. It's too bad the help system doesn't mention that the default list is a subset of all available outputs, or how to add to the list, or what the entire list is. Perhaps you could suggest those additions to your tech writers?

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Community Expert ,
Jul 18, 2012 Jul 18, 2012

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Kinda already there - http://help.adobe.com/en_US/robohelp/robohtml/WS797EA214-B661-45ab-914A-0ACBE454B468.html

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Guest
Jul 18, 2012 Jul 18, 2012

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I had read that section of help. It was not adequate to point me in the right direction. My suggestion to Priyank stands.

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Community Expert ,
Jul 18, 2012 Jul 18, 2012

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Just make a comment in the Community Help on the page with your suggestions. That way they'll get to the doc team's attention.

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