2 Replies Latest reply: Jul 18, 2012 6:26 PM by Brian of SummaeStudios RSS

    Why do I need to sign in with my adobe id and go through 3 pages of profile info every day?

    Brian of SummaeStudios Community Member

      It seems every time I attampt to log into adobe, or somehow call up and adobe web page from an adobe creative cloud app, I am asked to sign in...and then the form acts as if this were me creating an account...requesting 3 pages of info to create my profile, that is already filled in. Having to go through this it seems at least once a day is becoming tiresome.

       

      I am using the chrome browser in windows 7 (64).

       

      Also, it seems My Adobe is quite broken for me if I do not go through this process manually even if it appears that I am indeed signed in. Which copmpletely messes up my access to support, among other problems.