8 Replies Latest reply on Jul 18, 2012 2:04 PM by Steve Grisetti

    Problem reading Elements DVD

    anogr

      I can't install DVD 2 from Premiere Elements (Photoshop included in DVD 1). I reinstalled Windows and tried to install Premiere Elements again, but my DVD reader won't read the DVD even though I can't see any scratches (I have always move the DVD between the case and the DVD reader - nowhere else).

       

      Is there any way to download the contents from the DVD? I can send photos of the DVD as "proof" and I use my serial number from the back of the case.