8 Replies Latest reply on Jul 19, 2012 11:18 AM by dodgeb2

    Preferences folder error (21::7) & (21::19) - AAE CS4 won't start


      Whenever i boot the program i get these error messages:


      After Effects error: finding preferences folder --- no such directory (-120).

      ( 21::7 )


      After Effects error: internal verification failure, sorry! {preferences structure invalid}

      ( 21::19 )


      After Effects can't continue: unexpected failure during application startup

      Hope someone can help me out with this...


      Here is my e-mail in case you want to answer me there (beyond.feedlike@hotmail.com)