16 Replies Latest reply on Aug 14, 2017 2:47 AM by Gerben Wierda

    Unresolved or out of date cross references in the document

    ebenpublishing

      hi, i was going to export my document into PDF for press and this massage "There are unresolved or out-of-date cross references in the document" showed up. I can't find out where the problem is, because ID signals no error in the document in the Preflight... i checked all the hyperlinks and converted them into text but it didn't solve the problem.  any hints? thanks a lot

        • 1. Re: Unresolved or out of date cross references in the document
          Steve Werner Adobe Community Professional & MVP

          If you're creating a PDF for the press, you wouldn't need to worry about cross-references. Export as PDF/X and all the interactivity will be stripped out.

          • 2. Re: Unresolved or out of date cross references in the document
            Sandee Cohen Adobe Community Professional

            I've got a file with the same problem.

             

            There are no x-refs in the Hyperlinks panel and preflight reports no unresolved hyperlinks/x-refs.

             

            I've exported the file as a IDML and then re-opened it but still have the same error message.

             

            I understand that exporting will "strip" away any interactivity, but it concerns me that this message pops up. It feels like the file is damaged somehow.

             

            In addition, I will be passing the project to my publisher and don't want them or the print shop to be concerned by the error message.

            • 3. Re: Unresolved or out of date cross references in the document
              peter minneapolis Level 4

              Have you searched the IDML for the x-refs? 

               

              Just wildly guessing - they might be embedded in placed items.

               

              It might be possible to find the location of the bogus reference by breaking the file in half, testing each half, then repeating the process on whichever half has the problem, until you're down to a single page.

               

               

              HTH

               

               

              Regards,

               

               

              Peter

              _______________________

              Peter Gold

              KnowHow ProServices     

               

              Sandee Cohen wrote:

               

              I've got a file with the same problem.

               

              There are no x-refs in the Hyperlinks panel and preflight reports no unresolved hyperlinks/x-refs.

               

              I've exported the file as a IDML and then re-opened it but still have the same error message.

               

              I understand that exporting will "strip" away any interactivity, but it concerns me that this message pops up. It feels like the file is damaged somehow.

               

              In addition, I will be passing the project to my publisher and don't want them or the print shop to be concerned by the error message.

              • 4. Re: Unresolved or out of date cross references in the document
                Sandee Cohen Adobe Community Professional

                Peter,

                 

                Thanks for the suggestions. But  how would I search the IDML file? I've create the IDML file and then reopened it as an ID file. Are you suggesting something else?

                 

                I'll try the half document system.

                 

                peter at knowhowpro wrote:

                 

                Have you searched the IDML for the x-refs? 

                 

                It might be possible to find the location of the bogus reference by breaking the file in half, testing each half, then repeating the process on whichever half has the problem, until you're down to a single page.

                • 5. Re: Unresolved or out of date cross references in the document
                  Sandee Cohen Adobe Community Professional

                  Yay!!!

                   

                  I found the errant x-ref. Did the half page split. ID is much easier to do that with than what I used to do with XP years ago now that we've got the undo command.

                   

                  I still don't know how an x-ref got into the file that the Hyperlinks panel nor the Preflight panel could find

                  • 6. Re: Unresolved or out of date cross references in the document
                    peter minneapolis Level 4

                    Mea culpa, Sandee! I was thinking in my FrameMaker mindset; FM's interchange format, MIF, is plain text. InDesign tagged text, not IDML, is the counterpart. Open it in a text editor and look for stuff like:

                     

                    <Hyperlink:=<HyperlinkName:2><HyperlinkDest:67762\:

                     

                    In my document, "2" is the source text and "67762" is the reference number that InDesign automatically creates.

                     

                    My guess is that at the very least, you could search for instances of "Hyperlink:", but perhaps there's a way to identify which cross-references are unresolved. I'd expect that it might not be in the tagged text, but rather somewhere that the validity checker stores the status. Perhaps a scripter can help with knowledge of ID's internally-accessible info, and perhaps even develop a script that can report differences between the reference status-es that ID displays in the panel, and the status that causes the error you've found. If there's any clue about what caused the problem it's a good candidate for reporting as a bug.

                     

                     

                    HTH

                     

                     

                    Regards,

                     

                     

                    Peter

                    _______________________

                    Peter Gold

                    KnowHow ProServices

                     

                    Sandee Cohen wrote:

                     

                    Peter,

                     

                    Thanks for the suggestions. But  how would I search the IDML file? I've create the IDML file and then reopened it as an ID file. Are you suggesting something else?

                     

                    I'll try the half document system.

                     

                    peter at knowhowpro wrote:

                     

                    Have you searched the IDML for the x-refs? 

                     

                    It might be possible to find the location of the bogus reference by breaking the file in half, testing each half, then repeating the process on whichever half has the problem, until you're down to a single page.

                    • 7. Re: Unresolved or out of date cross references in the document
                      Mark Dukas

                      I had the same problem. After a bit of sleuthing I found the following easy solution:

                       

                      Top Menu: drill down: Window > Interactive > Hyperlinks

                      this will open a panel, with the offending cross references shown in the list (it will have a little "red flag")

                      select it

                       

                      then on the bottom / left of the panel you will find an icon (arrow pointing to a page), click that icon and it will take

                      you directly to the location of the offending un-resolved cross reference. And you can resolve it!

                      • 8. Re: Unresolved or out of date cross references in the document
                        RFSLeander Level 1

                        Thank you for providing the answer and may the blessings from the Great Designer In the Sky pour down upon you and may you never be Greeked without your consent.

                        • 9. Re: Unresolved or out of date cross references in the document
                          amyphifer

                          Sandee

                          You indicated that you found the cross-reference by splitting the document. 

                          But how did you find it once you split the document?

                           

                          I looked at hyperlinks and there are not any with errors.

                          I suspect that this is an imported Word document issue.

                           

                          Thanks for any ideas for fixes you can share.

                           

                          Cheers,

                          Amy

                          • 10. Re: Unresolved or out of date cross references in the document
                            philhart74 Level 1

                            Hi Amy,

                             

                            You probably figured this out but now (I hope so in any case, seeing we are 6 months further now ) , but just in case...

                             

                            I'm using Indesign CC and experienced the same problem.

                             

                            Finally found the missing reference by going to: Window [menu] -> Type & Tables -> Cross References

                            There I finally found which reference I had overlooked.

                             

                            Regards,

                            Philippe

                            1 person found this helpful
                            • 11. Re: Unresolved or out of date cross references in the document
                              cherelynd Level 1

                              Hi Philippe,

                               

                              You are a lifesaver. In my case I had fixed the page reference using the hyperlinks panel but it was a single space that was doing my head in. I found it exactly where you said

                              "Finally found the missing reference by going to: Window [menu] -> Type & Tables -> Cross References."

                               

                              My question to Adobe is why on earth don't these show up in the hyperlinks panel where you can deal with cross references?

                               

                              Thank you Philippe, you are a wizz.

                              • 12. Re: Unresolved or out of date cross references in the document
                                Maria80386 Level 1

                                After pulling my hair out for hours, I finally discovered how to make the "missing/unresolved" hyperlinks show in Adobe InDesign CC 2015 latest edition.

                                 

                                1. Open the Hyperlinks Panel full length

                                2. Open the Cross-References Panel full length

                                3. Select your entire Table of Contents. Cut it, then paste it.

                                4. Select your entire Text/Story/Objects. Cut them, then paste.

                                5. ALL Hyperlinks and Cross References show, finalfreakingly!

                                6. Those with the attention sign are the misbehaving ones. Delete or resolve at your leisure.

                                 

                                It seems to be a feature(read: bug)  that these links do not show, especially when attempting to create a sample ePub to meet the Ibooks requirements.

                                1 person found this helpful
                                • 13. Re: Unresolved or out of date cross references in the document
                                  SmartGraphicArt Level 1

                                  I've been chasing phantom cross references in one document in a Book file that was imported from Word. I decided to export the document to InCopy to see if I could find them. Tada! There they all were in the InCopy Story view, showing up as random open Cross Reference tags. I deleted all of the unwanted tags in the Story window and exported the document back to InDesign, and POOF! no more unresolved cross references when I exported the Book to PDF.

                                  YAY!!!

                                  1 person found this helpful
                                  • 14. Re: Unresolved or out of date cross references in the document
                                    mikeAtJB Level 1

                                    Thanks philhart74. I was going to Hyperlinks and Cross References/Update Cross References but it was grayed out.

                                    • 15. Re: Unresolved or out of date cross references in the document
                                      typegirly Level 1

                                      I had 4 such errors and updating my TOC solved it for me.

                                      • 16. Re: Unresolved or out of date cross references in the document
                                        Gerben Wierda Level 1

                                        I had the same problem an this helped. I found them in the hyperlink panel and most of not all (haven't checked all yet) were missing index items from the table of Index items.