0 Replies Latest reply on Jul 20, 2012 10:43 AM by Coolstlmale

    Install problem Win 7 64bit Firefox

    Coolstlmale

      Hi,

      I have a problem with Flash. I have tried many different ways discussed in this forum (offline installer, uninstaller, msi, etc) and Flash installation causes problems.

      After running the uninstaller I did delete all files in

      C:\Windows\system32\Macromed\Flash

      C:\Windows\SysWOW64\Macromed\Flash

      %appdata%\Adobe\Flash Player

      %appdata%\Macromedia\Flash Player

       

      However I still have problems. The online installer hangs itself at 95%. The offline installer does not finish. After an unfinished install, Flash works somewhat but crashes frequently and it even slows down my computer to an almost complete freeze (neds a restart). I do not know what to do anymore because no installer (online, offline, msi, etc) completes. I run it as Administrator in an Admin Windows Account. I also tried a brand new Admin account and it still will not work.

       

      Is this a common problem or is it unique to my computer? Again, no installer completes 100%. Also the Flashupdater* exe crashes as well.

       

      Windows is up to date. Thank you for any help/suggestions.

       

      HEre are  log files.

       

      C:\Windows\system32\Macromed\Flash

       

      =O====== M/11.3.300.265 2012-07-20+07-19-57.824 ========

      0000 [I] 00000010 "C:\Users\install\AppData\Local\Temp\{0CB87188-027D-450E-B529-0590E6D21E58}\InstallFlashP layer.exe" -install -skipARPEntry -iv 8 -au 2

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0003 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

      0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

      0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

      0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

      0007 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

      0008 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0010 [W] 00001036 Software\Opera Software/Plugin Path 2

      0011 [W] 00001036 Software\Opera Software/Plugin Path 2

      0012 [I] 00000014 C:\windows\system32\Macromed\Flash\NPSWF64_11_3_300_265.dll

      0013 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_3_300_265_Plugin.exe

      0014 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

      0015 [I] 00000012

      =X====== M/11.3.300.265 2012-07-20+07-19-58.401 ========

       

       

      C:\Windows\syswow64\Macromed\Flash

      =O====== M/11.3.300.265 2012-07-20+07-06-13.942 ========

      0000 [I] 00000010 "C:\Users\XXX\Downloads\install_flash_player.exe"

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [E] 00001039

      =X====== M/11.3.300.265 2012-07-20+07-06-18.142 ========

       

      =O====== M/11.3.300.265 2012-07-20+07-19-57.025 ========

      0000 [I] 00000010 "C:\Users\install\AppData\Local\Temp\install_flash_player.exe" -install -iv 8 -au 2

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0003 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

      0004 [I] 00000011 1

      0005 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

      0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

      0007 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

      0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

      0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0010 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0011 [W] 00001036 Software\Opera Software/Plugin Path 2

      0012 [W] 00001036 Software\Opera Software/Plugin Path 2

      0013 [I] 00000014 C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_265.dll

      0014 [I] 00000015 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_265_Plugin.exe

      0015 [I] 00000017 C:\windows\SysWOW64\Macromed\Flash

      0016 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

      0017 [I] 00000022 C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_265.exe

      0018 [I] 00000021 C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

      0019 [W] 00001106

      0020 [W] 00001106

      0021 [I] 00000012

      =X====== M/11.3.300.265 2012-07-20+07-27-19.874 ========