10 Replies Latest reply on Sep 14, 2012 7:42 AM by thersher

    Error message when saving for web and devices

    thersher Level 1

      I cannot save for web and devices for some reason. I get the error message shown in the screen shot below.

       

       

      I'm using CS5 extended, version 12.1, 64 bit. My OS is windows 7.

      It doesn't matter whether it's a JPG file or a PSD, I get the same error message, and I am unable to find a solution so far.