5 Replies Latest reply: Jul 24, 2012 8:04 PM by jenniebart RSS

    Can't get videos/games to run with this

    jenniebart Community Member

      Ok, with the previous release, I ran into the issue where YouTube videos and online games weren't working after I updated, so I went through the pain of uninstalling and reverting back to an earlier, functioning version while this was hammered out. Another release came along, and that one installed fine. Now, with this latest one, I'm back to my old problem where things aren't working, and again I have to go through the frustration of uninstalling and reinstalling.

       

      Is there something I'm doing wrong on my end that is making this screw up so often? I'm running Firefox on my netbook, on a 32-bit system. Anything more than that, you're going to have to talk me through what you need and where to find it, because I'm not the most savvy with this - I can follow directions, but yeah...not my area of expertise. ^_^;

       

      Any help would be greatly appreciated. I'm now a little gunshy about updating when I see there's a new Flash release, because yeah... So please, help?

       

      Thanks!

        • 1. Re: Can't get videos/games to run with this
          Steve876 Community Member

          It's not you!

           

          I installed this beta and it caused a crash almost every single time Firefox displayed flash. Better to have occational crashes with 11.3.300.265 than a crash every time with this!

           

          Flash has been a nightmare for me ever since they released 11.3

           

          Adobe crash player would be a better title!

          • 2. Re: Can't get videos/games to run with this
            march2342 Community Member

            Actually, it is.

             

            I'm amazed that it's 2012 and people still need and explanation of what beta means. If you're using this BETA release for ANYTHING other than EVALUATING and exploring FUTURE, UNFINISHED features in a development environment then you just need to stop. If you bothered to read the release notes you would have read the line under “known issues” stating “Videos from some websites cannot be played on FF or Chrome”. It’s not that uncommon for betas to only contain partial libraries and functionality to better focus on the new API and get better, more focused feedback. Not saying that is the case here but to download a beta and then complain that it’s not “ready for primetime” is ridiculous.

             

            BTW: Adobe “crash” player… brilliant! Inspired! I’ll make sure to send you a nickel every time I tell someone about this.

            • 3. Re: Can't get videos/games to run with this
              Steve876 Community Member

              Actually, it isn't.

               

              I'm amazed that it's 2012 and people still need and explanation of what beta means. A beta version should have most of the functionality of the release version, with only minor bugs present that will be highlighted by external users as they come across them, and subsequently fixed by the developer. If a beta version of Flash crashes every time it loads flash content, then it shouldn't be in the beta channel, rather at the alpha stage and unavailable to those outside the company developing it. If there's greatly reduced functionality to facilitate testing, then it certainly shouldn't be available to anyone other than the developers. “Videos from some websites cannot be played on FF or Chrome” (3203907). In this case, shouldn't that read, “Videos and flash animations on all websites cannot be played on FF or Chrome”!?!? And the known issue you mention is a legacy from the earlier 11.3 release. Not even the settings manager on the Adobe main Flash page works with the 11.4.400.231 beta, unless you manually check the 'Show All' option by right clicking the Flash applet. Wow, look! I've identified a bug in 11.4 beta 1! Isn't that how beta testing is supposed to work!? And lets face it, Flash 11.3 has been such a dog, people are virtually forced into installing new beta versions in the forlorn hope that the problems they are experiencing will be solved.

               

              Next time you try lecturing someone about the software release lifecycle, make sure you fully understand it otherwise that person, who may well have a degree in software engineering and several years experience as a software developer, might wipe the floor with you!

               

              If I had a nickel for every time flash has crashed on me and for every minute I've spent installing new versions and sorting out flash problems, I could buy Adobe and initiate a decent software quality assurance regime.

              • 4. Re: Can't get videos/games to run with this
                jenniebart Community Member

                Actually, in my case, I don't know what happened, because I didn't come to the website to download a beta. I got the little popup that said a new version was available, we recommend you download, etc. etc.

                 

                In that case, I'd hope that it would work...if they're telling me to download it!

                 

                But, if I did download a beta (and yes, I do know what a beta test is, which is why I avoid them like the plague), then I made an error somewhere along the way.

                • 5. Re: Can't get videos/games to run with this
                  jenniebart Community Member

                  Thanks, Steve.

                   

                  I'm glad to know I'm not the only one having problems. ^_^

                   

                  And yeah, thanks for being cool and not making me feel like some sort of moron. I didn't think the popup would tell me to download a beta, but whatever installed on me, that's what's causing the issues.