10 Replies Latest reply: Apr 1, 2013 10:49 PM by MartyR99 RSS

    Issues with Lighting Effects

    Noel Carboni Community Member

      Filter - Render - Lighting Effects seems to be somewhat less than perfectly functional for me.

       

      Unlike another recent poster, I'm seeing the controls okay, but they don't actually seem to work properly.  Worse, I can reliably produce a crash.

       

      I have an ATI Radeon HD 5670 and Catalyst 12.6 (latest released) drivers for Windows 7 x64, Advanced mode GPU operation.  My detailed system info can be found here:  Link

       

      Chances are this is a display driver issue, but I want Adobe to know about it.

       

      Here's what I see...

       

      For testing I create a middle-gray square document, 8 bits/channel, sRGB, then start the Lighting Effects filter on it:

       

      ScreenGrab_07_23_2012_222928.png

       

       

      If I toggle the preview setting off and on a number of times, this happens:

       

      ScreenGrab_07_23_2012_223058.png

       

       

      This is reproducible, though it sometimes takes more or less Preview toogles.  Here is the pertinent information from several such Photoshop crashes:

       

      ScreenGrab_07_23_2012_224544.jpg

       

      ScreenGrab_07_23_2012_224552.jpg

       

      ScreenGrab_07_23_2012_224558.jpg

       

      Next I am going to try Normal and Basic mode to see if they make any difference with this problem.  I'll follow up here.

       

      -Noel

        • 1. Re: Issues with Lighting Effects
          Noel Carboni Community Member

          I think I misstated the problem above...  The controls do seem to work okay.  The crash is the only issue.  I just need to toggle Preview on and off multiple times.

           

          It seems to fail equally easily in Normal and Basic modes too.

           

          -Noel

          • 2. Re: Issues with Lighting Effects
            SG... Adobe Employee

            Hi Noel,

             

            Thanks for reporting this here. I'll see if I can reproduce with my 5870 card first, and then try a 5670 if needed. Do you have anything else set in the Catalyst Control panels or is it a default install?

             

            regards,

            steve

            • 3. Re: Issues with Lighting Effects
              Noel Carboni Community Member

              I have my own calibration loading via Catalyst Control Center at startup via a preset, but other than that it's all defaults.  I have a dual monitor system (two 1600 x 1200 pixel displays).  I can capture the other screens in CCC as you'd like.

               

              CCC12_6.jpg

               

              Let me know if there's anything more I can supply for you, and if you want me to try anything (including debugging with Visual Studio) I am equipped to do it.

               

              One other thing I've noticed with several recent Catalyst versions (12.2, 12.4, 12.6) is that the OpenCL setting in Photoshop CS6 alternately becomes unavailable or available (and checked).  I haven't detected a pattern, though the various accelerated tools (e.g. Blurs) always seem to work and are fast.  I created a thread on that a while back, but got no resolution.  Since that thread I've seen the same behavior with 12.6.

               

              -Noel

              • 4. Re: Issues with Lighting Effects
                MikeKPhoto Community Member

                Noel, followed your example and no crashes on my system (Intel 4000 card with latest production drivers) but horribly slow, probably the slowest filter I have ever tried - Basically unusable.....

                 

                Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
                Operating System: Windows 7 64-bit
                Version: 6.1 Service Pack 1
                System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
                Physical processor count: 4
                Logical processor count: 8
                Processor speed: 3392 MHz
                Built-in memory: 16272 MB
                Free memory: 3469 MB
                Memory available to Photoshop: 14657 MB
                Memory used by Photoshop: 60 %
                Image tile size: 128K
                Image cache levels: 4
                OpenGL Drawing: Enabled.
                OpenGL Drawing Mode: Advanced
                OpenGL Allow Normal Mode: True.
                OpenGL Allow Advanced Mode: True.
                OpenGL Allow Old GPUs: Not Detected.
                Video Card Vendor: Intel
                Video Card Renderer: Intel(R) HD Graphics 4000
                Display: 1
                Display Bounds:=  top: 0, left: 0, bottom: 1080, right: 1920
                Video Card Number: 1
                Video Card: Intel(R) HD Graphics 4000
                OpenCL Version:
                Driver Version: 8.15.10.2696
                Driver Date: 20120319000000.000000-000
                Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
                Video Mode: 1920 x 1080 x 4294967296 colors
                Video Card Caption: Intel(R) HD Graphics 4000
                Video Card Memory: 2112 MB
                Video Rect Texture Size: 8192
                Serial number: 91198812271284256640
                Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
                Temporary file path: C:\Users\MIKEPH~1\AppData\Local\Temp\
                Photoshop scratch has async I/O enabled
                Scratch volume(s):
                  C:\, 745.2G, 652.1G free
                  D:\, 1.07T, 1.02T free
                  J:\, 931.5G, 917.7G free
                Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
                Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
                Additional Plug-ins folder: not set

                Installed components:
                   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
                   ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
                   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
                   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
                   AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
                   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
                   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
                   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
                   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
                   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
                   adobe_caps.dll   Adobe CAPS   6,0,29,0  
                   AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
                   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
                   aif_core.dll   AIF   3.0   62.490293
                   aif_ocl.dll   AIF   3.0   62.490293
                   aif_ogl.dll   AIF   3.0   62.490293
                   amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
                   ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
                   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
                   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
                   Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
                   BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
                   boost_date_time.dll   DVA Product   6.0.0  
                   boost_signals.dll   DVA Product   6.0.0  
                   boost_system.dll   DVA Product   6.0.0  
                   boost_threads.dll   DVA Product   6.0.0  
                   cg.dll   NVIDIA Cg Runtime   3.0.00007  
                   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
                   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
                   CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
                   data_flow.dll   AIF   3.0   62.490293
                   dvaaudiodevice.dll   DVA Product   6.0.0  
                   dvacore.dll   DVA Product   6.0.0  
                   dvamarshal.dll   DVA Product   6.0.0  
                   dvamediatypes.dll   DVA Product   6.0.0  
                   dvaplayer.dll   DVA Product   6.0.0  
                   dvatransport.dll   DVA Product   6.0.0  
                   dvaunittesting.dll   DVA Product   6.0.0  
                   dynamiclink.dll   DVA Product   6.0.0  
                   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
                   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
                   filter_graph.dll   AIF   3.0   62.490293
                   hydra_filters.dll   AIF   3.0   62.490293
                   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
                   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
                   image_compiler.dll   AIF   3.0   62.490293
                   image_flow.dll   AIF   3.0   62.490293
                   image_runtime.dll   AIF   3.0   62.490293
                   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
                   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
                   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
                   LogSession.dll   LogSession   2.1.2.1640  
                   mediacoreif.dll   DVA Product   6.0.0  
                   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
                   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
                   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
                   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
                   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
                   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
                   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
                   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
                   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
                   pdfsettings.dll   Adobe PDFSettings   1.04  
                   Photoshop.dll   Adobe Photoshop CS6   CS6  
                   Plugin.dll   Adobe Photoshop CS6   CS6  
                   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  
                   PSArt.dll   Adobe Photoshop CS6   CS6  
                   PSViews.dll   Adobe Photoshop CS6   CS6  
                   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
                   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
                   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
                   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
                   TfFontMgr.dll   FontMgr   9.3.0.113  
                   TfKernel.dll   Kernel   9.3.0.113  
                   TFKGEOM.dll   Kernel Geom   9.3.0.113  
                   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
                   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
                   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
                   wu3d.dll   U3D Writer   9.3.0.113  


                Required plug-ins:

                   Accented Edges 13.0
                   Adaptive Wide Angle 13.0
                   ADM 3.11x01
                   Angled Strokes 13.0
                   Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Bas Relief 13.0
                   BMP 13.0
                   Chalk & Charcoal 13.0
                   Charcoal 13.0
                   Chrome 13.0
                   Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Color Halftone 13.0
                   Colored Pencil 13.0
                   CompuServe GIF 13.0
                   Conté Crayon 13.0
                   Craquelure 13.0
                   Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Crop and Straighten Photos Filter 13.0
                   Crosshatch 13.0
                   Crystallize 13.0
                   Cutout 13.0
                   Dark Strokes 13.0
                   De-Interlace 13.0
                   Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Diffuse Glow 13.0
                   Displace 13.0
                   Dry Brush 13.0
                   Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Embed Watermark 4.0
                   Extrude 13.0
                   FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Fibers 13.0
                   Film Grain 13.0
                   Filter Gallery 13.0
                   Fresco 13.0
                   Glass 13.0
                   Glowing Edges 13.0
                   Grain 13.0
                   Graphic Pen 13.0
                   Halftone Pattern 13.0
                   HDRMergeUI 13.0
                   IFF Format 13.0
                   Ink Outlines 13.0
                   JPEG 2000 13.0
                   Lens Blur 13.0
                   Lens Correction 13.0
                   Lens Flare 13.0
                   Liquify 13.0
                   Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Mezzotint 13.0
                   MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Mosaic Tiles 13.0
                   Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Neon Glow 13.0
                   Note Paper 13.0
                   NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Ocean Ripple 13.0
                   Oil Paint 13.0
                   OpenEXR 13.0
                   Paint Daubs 13.0
                   Palette Knife 13.0
                   Patchwork 13.0
                   Paths to Illustrator 13.0
                   PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Photocopy 13.0
                   Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Pinch 13.0
                   Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Plaster 13.0
                   Plastic Wrap 13.0
                   PNG 13.0
                   Pointillize 13.0
                   Polar Coordinates 13.0
                   Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Poster Edges 13.0
                   Radial Blur 13.0
                   Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Read Watermark 4.0
                   Reticulation 13.0
                   Ripple 13.0
                   Rough Pastels 13.0
                   Save for Web 13.0
                   ScriptingSupport 13.0
                   Shear 13.0
                   Silver Efex Pro 2 2,004
                   Silver Efex Pro 2 2,004
                   Smart Blur 13.0
                   Smudge Stick 13.0
                   Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Spatter 13.0
                   Spherize 13.0
                   Sponge 13.0
                   Sprayed Strokes 13.0
                   Stained Glass 13.0
                   Stamp 13.0
                   Sumi-e 13.0
                   Targa 13.0
                   Texturizer 13.0
                   Tiles 13.0
                   Torn Edges 13.0
                   Twirl 13.0
                   Underpainting 13.0
                   Vanishing Point 13.0
                   Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Water Paper 13.0
                   Watercolor 13.0
                   Wave 13.0
                   WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   Wind 13.0
                   Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
                   ZigZag 13.0

                Optional and third party plug-ins:

                   Camera Raw 7.1
                   HDR Efex Pro 1,203
                   HDR Efex Pro Metadata 1,203
                   Merge to HDR Efex Pro 1,203
                   Nik Selective Tool 2.1.3.17710
                Plug-ins that failed to load: NONE
                Flash:
                   Mini Bridge
                   Kuler
                Installed TWAIN devices: NONE

                • 5. Re: Issues with Lighting Effects
                  Noel Carboni Community Member

                  Thanks for adding that info, Mike.  It adds a bit of additional evidence that the crash problem is likely rooted in the ATI driver.

                   

                  It sounds as though you're not getting any GPU acceleration with the Intel driver.

                   

                  I find the filter operates fluidly in real time, and when I want to use it for actual results I'll just have to remember for now to avoid toggling the [ ] Preview checkbox.  It seems to deliver its results back to the image okay if I do that.

                   

                  At first I had thought it was malfunctioning, as the angle of the light didn't change, but then I realized I was changing Infinite Light 1 instead of Spotlight 2.

                   

                  -Noel

                  • 6. Re: Issues with Lighting Effects
                    MikeKPhoto Community Member

                    This is the only feature that is sluggish on my system - and I am sure GPU is working so maybe a bug in the GPU acceleration with this filter

                     

                    Mike

                    • 7. Re: Issues with Lighting Effects
                      Noel Carboni Community Member

                      Steve, FYI, I just reproduced the problem on a Windows 8 system running in a VM with a completely different display driver...  All I had to do was toggle the Preview checkbox about 9 times.

                       

                      Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045

                      Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f034a

                      Exception code: 0xc0000005

                      Fault offset: 0x000000000003c1b0

                      Faulting process id: 0xe70

                      Faulting application start time: 0x01cd69b8b734b561

                      Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe

                      Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCR100.dll

                      Report Id: 2c939db1-d5ac-11e1-9bb1-000c29dfe0ac

                      Faulting package full name:

                      Faulting package-relative application ID:

                       

                       

                       

                      -Noel

                      • 8. Re: Issues with Lighting Effects
                        sarathomas

                        I have Windows 7, 16 gigs ram, and updated drivers, CS6, and when I use the lighting effects it crashes Photoshop.   Same problem as everyone else here.   what can I do?   It seems that no one has a solution!

                        • 9. Re: Issues with Lighting Effects
                          MikeKPhoto Community Member

                          While I am not experiencing a crash when using the filter it is woefully slow to initialize (see my post above). But crashes reliably toggling the preview on and off.

                           

                          Faulting module is msvcr100.dll

                           

                           

                          Here is the capture from the Win7 (x64) Action Center

                           

                          Crash.JPG

                           

                          Would be good to get an update on where this issue is as it's been out there a while

                           

                          Mike

                           

                           

                          • 10. Re: Issues with Lighting Effects
                            MartyR99

                            Was this ever resolved?  I'm having the same issue with CS6 crashing after toggling Preview on/off several times while working with Filter > Render > Lighting Effects and I can reliably cause the failure.  I'm on Windows 7 64-bit, PS CS6 realease 13.0.1 x64, using Gigabyte HD7970 with Intel i7-3770 with 32GB RAM (Vingeance).  Performance is excellent on almost all advanced functions in CS6, and this is the only hard failure issue I've experienced.  If I avoid the Preview button at top of screen, I am able to create the effect & save results, and I have found that I can toggle the eyeball on/off on a Smart Object Layer containing the Lighting Effects and that does NOT cause a failure so far...