There are three different versions of Flash Player on the Windows platform:
- Flash Player ActiveX for Internet Explorer
- Flash Player plugin in Chrome, which comes preinstalled with Chrome
- Flash Player plugin for all other browsers, like Firefox, Opera, etc.
So you do have to run two installers if you run IE and other browsers.
Download the plugin installer from http://get.adobe.com/flashplayer/otherversions/ or wait until the auto-updater updates the Firefox plugin.
I have a long time ago requested that the two installers are combined, but so far that has not happened.
If you are in favor to combine the installers, vote for it at https://bugbase.adobe.com/index.cfm?event=bug&id=2945082
I had already run the flash player install in each browser individually
earlier today. I just tried the link that you sent for "flash player
for other browsers". The result of the "adobe flash check version is
still the same"
"You have version 11,3,300,262 installed"
So, it must be something else in particular about the Firefox browser
that is preventing the update to 11.3.300.265
I did run the check version again in Opera browser and it did say "You
have version 11,3,300,265"
Thank you for your prompt reply and please let me know when a possible
solution is found.
This is a bit weird; that Opera shows build 265 and firefox 262...
Can you tell me what file you have in C:\Windows\system32\Macromed\Flash?
Also, can you post the contents of the FlashInstall.log file in that same folder?
folder C:/windows/system32/macromedia/flash contains the following
files when viewing in Windows Explorer
Flash64_11_3_300_265.ocx 7/23/12 ActiveX
7/24/12 Text Document 33kb
FlashUtil64_11_3_300_265_ActiveX.dll 7/23/12 Appl
FlashUtil64_11_3_300_265_ActiveX.exe 7/23/12 Application
FlashUtil64_11_3_300_265_Plugin.exe 7/24/12 Application
NPSWF64_11_3_300_265.dll 7/24/12 Appl
I have "show hidden files, folders, and drives" enabled, in my windows
explorer file system.
The FlashInstall.log is attached to this email. Please find it above.
*note: i don't know if this is of any importance. When i tried to attach
the log file, i had to locate the windows/system32/Macromedia/Flash
folder of course. When it displayed the contents of that folder, i
noticed other files in addition to what is listed above. They are the
Flash32_11_3_300_257.ocx 6/13/12 ActiveX
Flash32_11_3_300_265.ocx 7/23/12 ActiveX
Xpt File 1kb
FlashUtil32_11_3_300_257_ActiveX.dll 6/13/12 Appl Extension
FlashUtil32_11_3_300_257_ActiveX.exe 6/13/12 Application
FlashUtil32_11_3_300_265_ActiveX.dll 7/23/12 Appl Extension
FlashUtil32_11_3_300_265_ActiveX.exe 7/23/12 Application
FlashUtil32_11_3_300_265_Plugin.exe 7/24/12 Application
5/07/10 Text Document 36kb
Thanking You Again