I tried to upgrade to the latest version of Flash player, but it will not install--I'm getting a message to shut down internet explorer--when I do it still won't install. Now I seem to have lost my earleir version of Flash, which I desperately need. Suggestions? I am using a PC with Windows XP.
Moving this discussion to the Installing Flash Player forum.
You have to close all instances of IE; check with the Task Manager's Processes tab.
You also must close any messengers, chat clients, Skyper, etc. - anything that uses Flash Player.