I'm using RoboHelp 7. I'm having a recurring problem
concerning headers, footers, and templates. This is what happens (I
don't have the dialog boxes in front of me, so I'm parapharasing):
I choose Save All.
A dialog box opens that says, "The header and footer has
changed and cannot be saved. Do you want to revert changes?" (Note
that I did not change the header or footer) My choices are to click
Yes or No. If I choose Yes, I believe that the intentional edits I
made to the topic are not saved because I can't exit RoboHelp
without be prompted to save my changes. If I then try to save my
changes, I once again get the header-and-footer-has-changed dialog
box.
If I choose No in the header-and-footer-has-changed dialog
box, I then get the dialog box that asks whether I want to apply
template changes to all topics or only this topic, with a warning
that if I apply it to only this topic that the topic will be
unlinked from the template. Because I did not make an explicit
change to the header or footer, I do not want to propagate this
unknown change to all the topics, so I choose to apply the change
to only this topic. (Note that there is no way to back out at this
point, that is, I have to apply the change to at least this topic.)
I then have to open the properties dialog box for the topic and
reapply my template to the topic.
This happened to me again yesterday, and since I use source
control and could back out my changes, and my intentional edits to
the topic were minor, I decided to apply the change to all topics
so that I could do a diff and see the changes that RoboHelp made to
my template.
RoboHelp made two types of changes to the template. One was
that it changed the position and line breaks in some metadata
contained in a couple of div elements. I think that change is of no
real consequence, except for the fact that it causes me to have to
go through this process of figuring what happened each time it
happens because I cannot just assume that the unknown change is OK.
The second change is that a p element containg a nonbreaking space
was inserted after the opening body element. That is a completely
unacceptable change.
This problem has been happening to me once or twice a day for
the past week. I upgraded to RoboHelp 7 several months ago.
Has anyone else encountered this problem? It really seems to
be a bug.
-Alan Davidson