6 Replies Latest reply on Aug 5, 2008 1:19 AM by Peter Grainge

    Robohelp 7 Demo won't extract

      I have downloaded and run AdobeRobohelp7_WWEFGJ.exe on two different XP SP2 machines and a Vista virtual machine. The same problem occurs in the exact same way:

      1. The "Extract RoboHelp 7" window opens, with the message "Please wait while the downloaded files are being extracted." The progress bar finishes.
      2. An error message appears: "A problem occurred while extracting the archive. Please try downloading the Extract Adobe RoboHelp 7 again."
      3. I have re-downloaded it for each failed installation, and nothing has helped.

      How do I get past this? Any suggestions? Thanks!