2 Replies Latest reply on Jul 27, 2012 2:50 PM by Dupont2005

    Having trouble installing Flash 11.3 on Firefox

    Dupont2005

      I was having trouble upgrading to the newest version of flash. I kept getting the error that flash was already running, but I'm pretty sure it wasn't. I read through the tips and saw it was suggested to uninstall and then reinstall flash. So I downloaded and ran the flash uninstaller. I successfully uninstalled the application. I tried to re-download and continued to get the error that flash was running even though it had been uninstalled. At this point I don't know what to do. It should be noted that the problem all began when I found my computer had contracted TextEnhance. I found the cure was disabling Shockwave Flash, which made me unable to watch flash videos. So when I clicked the error box on the video it directed me to Adobe Flash 11.3 download, which I am trying to install in place of Shockwave because Shockwave seems to be the source of my TextEnhance problems. For what it's worth, disabling Shockwave has cured my computer of TextEnhance. Any help in making it so I can watch flash videos would be much appreciated