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1. Re: Scanner doesn't allow setting color format. Switching to 'Show Scanners's Native interface' mode!
gdborek Oct 24, 2012 12:21 PM (in response to christopher confused)I'm having the same problem with a fijutsu 6130 scanner- it started after one of the Acrobat Pro X updates. I suspect it is something in the update. Getting help from Acrobate on these issues is impossible. the new business model seems to be damn the consumer, we've got new versions to write and market.
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2. Re: Scanner doesn't allow setting color format. Switching to 'Show Scanners's Native interface' mode!
gdborek Jan 21, 2013 9:23 AM (in response to gdborek)fixed it by clicking on the "Options" button in the "Document Settings" section of the Custom Scan dialog (its the section at the bottom of the Custom Scan dialog - the "Options" button is in th middle right hand side of that thrid section.) Then under "Optimization Options" change the "Color/Greyscal" selction to JPEG. Mine waas set to "JPEG2000" and that was causing the problem.

