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I am reviewing preseneter for use by our company so I installed the trial version and it shuts down right on start up. It has never successfully run. I was able to grab a screenshot before it shut down.
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Select Use ffdshow and Presenter should then work.
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Program shuts down before I can make the selection. I had to try a few times just to grab a screenshot
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What version of PowerPoint are you using?
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Hello,
I am Mukul from Adobe Presenter Engineering Team. Can you please email us your issue on mvlele@adobe.com
we will setup a meeting and try our best to resolve your issue as quickly as possible.
Regards,
Mukul
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We have a built in Troubleshoot mechanism in Video Creator. Encourage you to send us the diagnostic logs this way.
How to do this:
http://help.adobe.com/en_US/presenter/using/WS16484b78be4e1542-766b36611370cc9e7b7-7ffc.html