Can you please describe what's not working in more detail?
Have you applied all the updates?
I take raw and jpeg images.
the jpeg images show up in bridge but the raw images show a generic
blue/white picture. When I click the raw image only the blue/white images
Have you updated your Camera Raw plug-in to ACR 5.7? Installing CS4, again, would have put ACR 5.0 on your computer which may be too old to recognize your camera.
select Camera Raw in the top box and click Go, then
click the ACR 5.7 link and follow the instructions on the webpage that comes up.
Thank you, it is now working
I so appreciate your help