0 Replies Latest reply: Jul 30, 2012 8:46 AM by Cris is Bliss RSS

    CS5.5 color prints incorrectly

    Cris is Bliss Community Member

      I don't usually print my Photoshop documents, but when I scan something and need to make changes I do it with Photoshop.

       

      In the past this worked fine.   Since I upgraded to CS5.5 I have been having a problem.  Even the background paper of the scanned item which is supposed to be white has green tint to it.  The Photoshop originated type prints as slightly fuzzy black with a larger slightly fuzzy green behind it.  

       

      On the monitor everything looks fine and when I print from my word processing program everything comes out fine.  However, I tried printing text from an Illustrator document, it was sharp but it too had what can be described as a sharp green shadow. 

       

      Even when I changed the PS document to a GreyScale image, it still printed out just like the RGB and CMYK settings, with a green background and black and green text. 

       

      Lastly, I took a screen shot of the PS document and a screen shot of some other text documents not created with PS and they also printed out with the green color cast.

       

      At first I thought that I was a PS issue because my word processing documents print fine.   But since the screen shots print incorrectly I don't know what it could be.  The only thing that I do know is that it started after I installed CS5.5

       

       

      On a MacPro Intel, using OX 10.6.8 and CS5.5, HP PhotoSmart C4480 Printer (I am not using HP ink cartridges, I've always used a cheaper web brand)

       

      Thanks in Advance