The people who do help rarely look at other forums other than their own. Cut/paste your post here..
Sometimes we actually are here.
Laer, this doesn't sound right. I'll get the tech team to take a look at your issue.
Hi Laer: if you are online, the Help should open in your default browser (Chrome, FF, Safari, etc.) -- can you verify that no content is appearing in your browser at all when you invoke F1 or Help via the regular application menu?
To download the offline Help, please install the Adobe Help Manager by following the instructions here: http://www.adobe.com/support/chc/
For more information on help-related changes in CS6, please see the KB document here: http://helpx.adobe.com/x-productkb/global/community-help.html