Ensure that you have write permissions on the folder at the server where you are trying to initiate the shared review.
Thanks for your response. I do have write permissions. I actually chose this server because my entire team already has read/write permissions already.
Can you please answer a few questions:
Did you mount the server where you are trying to create the review? Can you elaborate the exact steps you did? Also, what is your Mac version, Acrobat version? Is the server running a Windows OS?
I'll try my best. Yes I did mount the server where I'm trying to create the review. Its a common server that we all use quite often.
I opened the PDF and under the comment tab I select "send for shared review". I then select "automatically collect to my own server. I then select "network folder" as opposed to "web server folder". It then asks to either type the path or choose the folder. If I hit "choose" and try to navigate to it, I get an error saying it doesn't Apple File Protocol and I should use a server that supports SMB. This is where I asked my tech support to help. Apparently, the server is SMB and he gave me the address starting with smb://.
After entering that it pauses and then simply states "unable to create shared folder".
I'm running OSX 10.6.8 and Acrobat Pro 9. I believe the server is running a Windows OS.