1 Reply Latest reply on Aug 2, 2012 4:12 AM by Linda Nicholls

    CS5.5 serial number doesn't work


      4 months ago I installed in my PC the CS5.5

      by dialing the serial number of the product I purchased

      in the boxes of the splash screen of a trial version.

      All the programs of the CS have been installed as purchased products

      except for Fireworks (but I didn't find it out until now).

      Now I need to use it and I am trying to install it from the trial version

      (which I downloaded few months ago but had never launched)

      by dialing the CS5.5 serial number I purchased but it doesn’t work.

      I dialog says that my serial number is not valid for the product I am trying to install.


      What is wrong with the license I purchased?