1 Reply Latest reply on Aug 6, 2012 10:56 AM by Jim_Lester

    E_AUTH_BAD_DEVICE_KEY

    LiveReadLove

      ADE can see my NookColor and asks me to authorize it, but everytime I try to it keeps giving me E_AUTH_BAD_DEVICE_KEY. Is there anyway I can fix it?

        • 1. Re: E_AUTH_BAD_DEVICE_KEY
          Jim_Lester Level 4

          You need to delete the contents of the .adobe-digital-editions folder and reboot the device, and then go open a purchased book from B&N.

           

          To remove the contents of the .adobe-digital-editions folder (it's hidden)

           

          With the device hooked up to your computer, and let us say the NookColor is on drive E:, then in the command prompt type:

          E:

          cd .adobe-digital-editions

          dir                                ( should see activation.xml and device.xml )

          del *.xml

          dir                                 ( thos files should be gone)

           

          Then disconnect the device, reboot it, and open a book (and then close it or not - it's the opening of a book that fixes things up sometimes)

          Then connect it to the computer, launch ADE, and you should be able to authorize it.